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  1. #1
    Member
    Join Date
    Jul 2007
    Posts
    18

    Default Cannot reserve IPs in WHM - No IPs listed under Reserve IPs but reporting 2 free IPs

    i am trying to stop my local servers VPN adapter IP showing up in the create new account ip combo box, but it always shows up. I cannot reserve the IP as no ip's are listed.

    I tried to stop the IP from appearing by adding the ip range 10.19.0.0/255.255.255.0 under Add New IP Address in WHM (this is my VPN subnet). I then click Show IP Address Useage and 3 IPs are listed, my two public IP's and the local one of my tun device (10.19.0.1).

    Clicking on Show IP address useage lists the two public IPs, but not the VPN tun adapter. WHM is reporting i have two free IPs (the 1st public ip is the main site ip, but it reports the 2nd public ip and the VPN tun adapter ip as being free). Regardless of the VPN issue (before it was even installed and setup on the box) i have never been able to reserve the 2nd ip.

    I then goto the Show/Edit Reserved IPs but no ip's are listed so i cant reserve any! I have included screenshots of my issue.

    I am running the latest release of cPanel/WHM as of today, version 11.6.

    Thanks in advance
    Attached Thumbnails Attached Thumbnails Cannot reserve IPs in WHM - No IPs listed under Reserve IPs but reporting 2 free IPs-cant1.jpg   Cannot reserve IPs in WHM - No IPs listed under Reserve IPs but reporting 2 free IPs-cant2.jpg  

  2. #2
    Member
    Join Date
    Jul 2007
    Posts
    18

    Default

    hi, does anyone have any idea on this? i know upgrading from cpanel 10 to 11 fixed some problems so i am sure this is a bug.
    Last edited by g18c; 07-11-2007 at 02:40 PM.

  3. #3
    Member
    Join Date
    Aug 2003
    Posts
    68

    Default

    same problem here - any fix or ideas?

  4. #4
    Member
    Join Date
    Aug 2003
    Posts
    68

    Default

    same problem here on all builds (Current, release and even edge). Three different servers with at least 5 IP's free on each.

    If it makes a difference they are all VPS's.

  5. #5
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    When stipulating a range, try this format:

    Code:
    192.168.0.1-254
    adjust accordingly.

    Reserved IP Addresses should not be listed in /etc/ipaddrepool. Thus, verify the address does not exist in that file. Also, when using the WHM interface to add IP Addresses or Reserving an IP Address, check /usr/local/cpanel/logs/error_log for errors.
    Last edited by cpanelkenneth; 02-22-2008 at 10:20 AM. Reason: typo

  6. #6
    Member
    Join Date
    Aug 2003
    Posts
    68

    Default

    Even if I remove the IP from that file, it is not available to add to the reserve list. :-(
    I really miss this feature - but I guess it's not a big deal. I just have to create a fake domain for each IP I want to reserve.

    Help is welcome is there is any more ideas.

  7. #7
    cPanel Staff cpanelnick's Avatar
    Join Date
    Feb 2003
    Location
    Houston, TX
    Posts
    4,597

    Default

    Please open a ticket @ https://tickets.cpanel.net/submit/

    I can confirm that ips do list with the latest edge.

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