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  1. #1
    Member
    Join Date
    Sep 2006
    Posts
    73

    Default Cannot reset password

    Hello,

    We have enabled the option : Allow cPanel users to reset their password via email on WHM.
    But when we try to reset password by supplying the username on the cpanel login page, nothing happens. It is as if the page freezes.

    Got this from the cpanel error log :
    Can't call method "process" on an undefined value at base/resetpass.cgi.pl line 331

    WHM 11.15.0 cPanel 11.17.0-S19434
    CENTOS Enterprise 5 i686 on standard - WHM X v3.1.0

    Any help with this is highly appreciated.

  2. #2
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
    Posts
    3,788
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    This is fixed in Current and EDGE. Not sure of any work arounds right now.

  3. #3
    Member
    Join Date
    Sep 2006
    Posts
    73

    Default

    ouch that is bad news.. when will this get pushed to STABLE ?

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