Cant access webmail / whm even with port number in URL

[stevebor1]

Hello,
I am on a VPS using virtuozzo. i noticed then when i go over my resource limits, like tcpsndbuf and kmemsize, I can no longer access anything tied to a port like webmail, cpanel or whm, even when trying the url.com:2082, however port 80, url.com works fine.

I know this is more of a vps/server question, but what service is or could actually being cut off that would make access to webmail/cpanel/whm or direct port unaccessable? - any direction would help. thx.

[cPanelDon]

Hello,
I am on a VPS using virtuozzo. i noticed then when i go over my resource limits, like tcpsndbuf and kmemsize, I can no longer access anything tied to a port like webmail, cpanel or whm, even when trying the url.com:2082, however port 80, url.com works fine.

I know this is more of a vps/server question, but what service is or could actually being cut off that would make access to webmail/cpanel/whm or direct port unaccessable? - any direction would help. thx.

When the resource limits are reached triggering difficulty, are you able to restart cPanel via root SSH access?

Does restarting cPanel help resolve the access issue?

Here are two different methods to accomplish a restart:

# /etc/init.d/cpanel restart

# /usr/local/cpanel/startup

As a long-term solution I recommend checking with the upstream service provider to adjust (increase) the resource limits that are defined on in the Virtuozzo/OpenVZ container configuration.

[stevebor1]

I'll have to try that next time it goes out.

[job2050]

try webmail.yourdomain.com