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  1. #1
    Registered User
    Join Date
    Jan 2011
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    3

    Default can't get site online

    hey all,

    I have rented some webspace and the software for site management is Cpanel.
    I have also place my site in the public web folder; where they should be according to the tutorial.
    But when i try to surf to my site it keeps redirecting me to cpanel software.

  2. #2
    Member
    Join Date
    Jan 2011
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    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: can't get site online

    Hello,

    Is it possible to let me know your domain name so that I can recreate the issue and find a solution for you.

    Are you getting the below given message?

    Apache is working on your cPanel® and WHM™ Server

    If you have assigned IP and updated name servers recently it may be a propagation delay. It may not take more than 2 hours for propagation. Do post your answers here.

  3. #3
    Registered User
    Join Date
    Jan 2011
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    3

    Default Re: can't get site online

    thx for your anwer!

    the error you brought up; i haven't seen it.

    i will describe the situation more clearly.
    I have rented webspace on a server, the interface of that server is Cpanel.
    When i try to surf to my site (www.mysite.com for example) the sever redirects me to Cpanel login.
    The only thing i did was to put my site in the public map with File Manager.
    Maybe i have forgotten something??

  4. #4
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
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    7,894
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: can't get site online

    Have you set the nameservers at your domain name registrar to point to your new account? Type in your domain name here to check it for issues: intoDNS: checks DNS and mail servers health

  5. #5
    Member
    Join Date
    Jan 2011
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    505
    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: can't get site online

    Hello,

    As the issue is with redirection, you need to check :

    >> Whether any redirect rules in your htaccess.
    >> Whether any redirects in your database.
    >> Whether the virtual host entry of the domain is correct.

  6. #6
    Registered User
    Join Date
    Jan 2011
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    3

    Default Re: can't get site online

    to all: thx for help!

    issue is solved!
    it was a redirecting problem.

  7. #7
    Member
    Join Date
    Jan 2011
    Posts
    505
    cPanel/Enkompass Access Level

    Root Administrator

    Thumbs up Re: can't get site online

    Hello,

    You are welcome. It is good to hear that your issue is resolved. Cheers!

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