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  1. #1
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    Join Date
    Nov 2007
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    Default Can't keep Spamassassin score set in X3 theme.

    Before I moved to the X3 theme I was able to switch around the spam assassin scores without any problem. But, now that I'm using the X3 theme, I'm having a hard time doing this.

    For one thing, why are there TWO locations to edit your SpamAssassin score? If you log in to a cpanel account, click 'SpamAssassin', you're given a drop down score from 1-10 to choose. After you select a number (let's say I chose 4)...what then? Are you supposed to click 'Enabled/Disable' Auto-delete Spam? Odd that it doesn't tell you what to do or give you a 'submit' option. Anyway, so I clicked 'disable auto-delete spam', click 'back' and the score is set to 5 again. Odd, so this time I set it to 4, and click 'enable auto-delete spam'. Updates, click back, still set to 5. Refresh...still 5. Hmmm.

    So I click 'Configure Spamassassin' on the bottom. Ah yeah, the old method to changing your scores. I set this one to 4, and it sticks. I can refresh and it will say 4. But, what's the first page for with the drop down score? How do I change that? Do I need to change it?

    Any help is appreciated.

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Nov 2006
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    Default

    Quote Originally Posted by Xinil View Post
    Before I moved to the X3 theme I was able to switch around the spam assassin scores without any problem. But, now that I'm using the X3 theme, I'm having a hard time doing this.

    For one thing, why are there TWO locations to edit your SpamAssassin score? If you log in to a cpanel account, click 'SpamAssassin', you're given a drop down score from 1-10 to choose. After you select a number (let's say I chose 4)...what then? Are you supposed to click 'Enabled/Disable' Auto-delete Spam? Odd that it doesn't tell you what to do or give you a 'submit' option. Anyway, so I clicked 'disable auto-delete spam', click 'back' and the score is set to 5 again. Odd, so this time I set it to 4, and click 'enable auto-delete spam'. Updates, click back, still set to 5. Refresh...still 5. Hmmm.
    Did you click the back link or the back button in your web browser. If you click the back button in your browser, it would still say 5 - but if you click the back button on the page, it will display the new setting.

    Quote Originally Posted by Xinil View Post
    So I click 'Configure Spamassassin' on the bottom. Ah yeah, the old method to changing your scores. I set this one to 4, and it sticks. I can refresh and it will say 4. But, what's the first page for with the drop down score? How do I change that? Do I need to change it?

    Any help is appreciated.
    Configure Spamassassin will let you set the threshold at which something would be marked as spam (and if you have spambox enabled, be placed in your spambox).

    The drop-down for auto-delete means if spam reaches that score, it will automatically be deleted (rather than marked as spam and treated appropriately, such as placed in spambox).

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