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Thread: Can't login via FTP / Create new FTP users

  1. #1
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    Question Can't login via FTP / Create new FTP users

    I've got a little problem on one of my new cpanel servers. Users can't connect via FTP.
    Connecting to xx.xx.xx.xx:21
    Connected to xx.xx.xx.xx:21 in 0.160, Waiting fo
    r Server Response

    220-=(<*>)=-.:. (( Welcome to PureFTPd 1.0.12&nbs
    p) .:.-=(<*>)=-

    220-You are user number 1 of 50 allowed.
    220-Local time is now 00:45 and the load
    ;is 0.00. Server port: 21.

    220 You will be disconnected after 15 minutes
    of inactivity.

    Host type (1): Automatic detect
    USER leader
    331 User leader OK. Password required
    PASS (hidden)
    530 Authentication failed, sorry
    It seems as it's impossible to create new FTP users through the CPanel interface too. I get this error when trying to add a FTP user:

    Ftp Account Maintenance
    Account Created
    The ftp account apa with password apa was&nbs
    p;sucessfully created.
    DataBase(test) Not Found!!! at /usr/local/cpanel/bin/proftpd
    _passwd line 12. DataBase(test) Not Found!!! at&nb
    sp;/usr/local/cpanel/bin/proftpd_passwd line 12. DataBase(test)&n
    bsp;Not Found!!! at /usr/local/cpanel/bin/proftpd_passwd lin
    e 12. chown: `rootroftpd': invalid group
    /David

  2. #2
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    Default

    I also get this when trying to switch from pureftp to proftp:
    Retrieving http://updates.cpanel.net/ftpservers...privs.i386.rpm
    Preparing... ##################################################
    file /etc/proftpd.conf from install of proftpd-1.2.6tls-15_linuxprivs conflicts with file from package proftpd-standalone-1.2.7rc2-1
    file /etc/rc.d/init.d/proftpd from install of proftpd-1.2.6tls-15_linuxprivs conflicts with file from package proftpd-standalone-1.2.7rc2-1
    Died at /usr/local/cpanel/bin/proftpdvhosts line 16.

    Ftp Server Install Complete

  3. #3
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    Default

    I have submited Ticket about that problem 10 days ago and no one replied me yet !

  4. #4
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    Default

    Submitted one yesterday... Last time it took about 4 days to get a reply I believe.

  5. #5
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    Default

    Hi

    I had the same problem and I could solve it.

    just please tell me is this a new CPANEL installation or it is a loaded server?

  6. #6
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    Default

    The same problem!!! I cannot login to my own account via FTP even if I change the password
    a) from root "passwd username"
    b) from Cpanel
    c) from WHM


    It should be fixed ASAP!

  7. #7
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    Default

    Did anyone ever figure this out? It's doing it for me too.

  8. #8
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    Default

    Same here... changing the account password in CPanel will not change the ftp password.

    Also, I can't seem to be able to create new ftp accounts in CPanel.

  9. #9
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    Default

    Same here !!

    Support ticket not solved - about 7-8 weeks old !!

    Is everyone with this problem using FreeBSD ?

  10. #10
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    Default

    This is on Linux for me.

  11. #11
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    Default

    Same problem here on a new server. I think I will open a ticket.

  12. #12
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    Default

    Anyone ever seen a resolution on this? I'm having this issue as well.

    GFM

    cPanel.net Support Ticket Number:

  13. #13
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    No resolution to my knowledge.

    Drew

    cPanel.net Support Ticket Number:

  14. #14
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    Default

    On my server Proftpd used the wrong config file.
    Seems there is 2 of them, don't know if this is/was
    a Freebds problem only but it's worth checking it out !?

    After it was changed to the correct config everything worked,
    I think, Cpanel fixed it.

    cPanel.net Support Ticket Number:

  15. #15
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    Default

    Well I'm using pureftpd so perhaps that is the problem.

    Drew

    cPanel.net Support Ticket Number:

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