Can't Send emails to hotmail

[mealto]

Anyone else seeing this issue?

[deanstev]

Well I am having this issue too, and I have to say, it is annoying me and my clients - I have tried various options, I have rDNS, SPF and have recompiled PHP etc... the server says that the email has sent (checking the log confirms this), but it never ever shows up at a hotmail or yahoo mailbox - Junk folder or not...

Anyone any ideas?

[forlinuxsupport]

hi

Try do this on your server.

dig -t MX hotmail.com

That should return a nice list of MX records.

Then try telnet wth port 25 onto each one of them.

On one of my boxes it just sits there and eventually times out. Which makes me think hotmail is just DROPPING the traffic from my box becuase it thinks I'm a spammer.

On another box it does through, but always lands up in JUNK mailbox.

Im dont have SPF setup, so I will try that and see what that does.

cheers
Andy

[deanstev]

how do you telnet port 25?
i typed telnet
then open
then mx1.hotmail.com
it just sits there....

root@host [~]# dig -t MX hotmail.com

; <<>> DiG 9.2.4 <<>> -t MX hotmail.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15885
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;hotmail.com.                   IN      MX

;; ANSWER SECTION:
hotmail.com.            373     IN      MX      5 mx2.hotmail.com.
hotmail.com.            373     IN      MX      5 mx3.hotmail.com.
hotmail.com.            373     IN      MX      5 mx4.hotmail.com.
hotmail.com.            373     IN      MX      5 mx1.hotmail.com.

;; Query time: 188 msec
;; SERVER: 209.59.139.5#53(209.59.139.5)
;; WHEN: Mon Nov 20 17:19:42 2006
;; MSG SIZE  rcvd: 109

[mealto]

This is becoming a real pain. Just did more testing and only Gmail can see our emails. Both Yahoo and Hotmail accounts never even see our emails! When I use the SMTP from our ISP, everything works. Anyone have a fix?

We are trying to forward some email accounts to yahoo. Yahoo never receives those forwards.

[yawsh]

I think cpanel is a real junk

[sneader]

how do you telnet port 25?
i typed telnet
then open
then mx1.hotmail.com
it just sits there....

From a command prompt, type:

telnet mx1.hotmail.com 25

That's it!

If you want to go further and actually deliver a message by command line, try this:

telnet mx1.hotmail.com 25

It should give you some type of greeting. Then type:

helo www4.yourdomain.com (or whatever the hostname of your server is)

It should say "OK" or something. Then type:

mail from:<me@mydomain.com> (obviously put YOUR e-mail addr in there)

It should say "sender OK" or similar. Then type:

rcpt to:<them@hotmail.com> (obviously put their hotmail address there)

It should say "recipient OK" or similar. Then type:

data

It should say to type your message and end with a line with a period by itself. So...

type some message here then press enter
. (notice this is a period on a line all by itself) and press enter

You should get a message ID and a confirmation that the message was accepted.


The real SMTP pros will jump in here and probably embellish this simple tutorial, but I have used this exact same syntax hundreds of times to help test mail servers, etc. and it works fine.

- Scott

[dansonamission]

I had the same problem sending emails from webmail to hotmail accounts. Outlook has always sent emails to hotmail fine using IMAP.

I spent most of the early hours this morning trying to sort the webmail problem and i gave up in the end.

earlier i was in my php.ini file and i saw that extension=php_curl.dll was not commented out which was causing error_log entries.

I commented it out and restarted apache in WHM and now webmail sends emails to hotmail just as well as outlook does.

The above probably had no reference to the hotmail problem but some how mine works now so im a little confused to what i actually did.


Dan

[mealto]

I had the same problem sending emails from webmail to hotmail accounts. Outlook has always sent emails to hotmail fine using IMAP.

I spent most of the early hours this morning trying to sort the webmail problem and i gave up in the end.

earlier i was in my php.ini file and i saw that extension=php_curl.dll was not commented out which was causing error_log entries.

I commented it out and restarted apache in WHM and now webmail sends emails to hotmail just as well as outlook does.

The above probably had no reference to the hotmail problem but some how mine works now so im a little confused to what i actually did.


Dan

Are you using yoru ISP's SMTP or your domain's SMTP when using Outlook to send emails? Reason I am asking is that if I use my ISP's SMTP, hotmail emails work fine. When I use SMTP from my web host, it gets auto junked in hotmail.

[dansonamission]

im using port 26 on my SMTP server as my ISP blocks port 25 unless i use their smtp server.

But ive just tried sending an email to hotmail and it is yet to come through!!

Dan

[mealto]

im using port 26 on my SMTP server as my ISP blocks port 25 unless i use their smtp server.

But ive just tried sending an email to hotmail and it is yet to come through!!

Dan

By default, hotmail deletes all spam that gets delivered into the SPAM folder. Turn off auto deletion and see if emails come through. I am getting these but they end up in the spam folder. For the majority of hotmail users who never bother to unset auto deletion of spam, our emails are as good as lost.

Anyone have a fix for this?

[lloyd_tennison]

Actually exactly the reverse it true. It keeps all junk mail for several days unless you specifically check the delete when junk box.

Just create a new hotmail account and you can see. The hew and cry of people would be ridiculous if that was the default.

[lloyd_tennison]

Have you signed up for the various monitoring service that Hotmail/MSN has so you can see exactly what they do and why with your emails? It's free and will answer almost all questions and problems. Just goto their postmaster desk and signup.

http://postmaster.msn.com

Popular topics:

1. My e-mail is being blocked by MSN Hotmail/Windows Live Mail or is being sent directly to the junk e-mail folder
2. My e-mail is showing up as “unknown sender” in the MSN Hotmail/Windows Live Mail interface
3. I want to sign up for your junk e-mail reporting program (feedback data)
4. I would like to learn more about your allow list/safe list options
5. I am having problems with my MSN Hotmail or Windows Live Mail account
6. What kind of junk e-mail filter does MSN Hotmail/Windows Live Mail use?

The junk mail reporting and their Smart Network Data Services solves most problems, Smart Network Data Services shows you a graph of your email, by day, and what is spam etc.

[DrZEUS]

Not sure if anyone has had any success but I have the exact same problem with sending mail from my server to hotmail accounts. Whether you directly email a hotmail account from any account on my server, or using a php script (ie. contact us) that has a hotmail account, NO EMAIL IS GOING THROUGH.

My exim mainlog shows the email going through fine but when checking hotmail it never comes in.

Anyone find a fix yet?

[5stars]

Not sure if anyone has had any success but I have the exact same problem with sending mail from my server to hotmail accounts. Whether you directly email a hotmail account from any account on my server, or using a php script (ie. contact us) that has a hotmail account, NO EMAIL IS GOING THROUGH.

My exim mainlog shows the email going through fine but when checking hotmail it never comes in.

Anyone find a fix yet?

You won't find the answer here, I've been searching for 3 months on this forum as my frustration grows.
No body really gives answers here, hey do that do this.
I have been folowing this forum for a couple of months now, I think it lacks some clear tutorials.
What I can tell you is that spf and ptr records did not help me, and they are set up corectly.
I even called hotmail , I have told them that I have set up SPF records and they told me that they can see that after I have sent out a test e-mail to a specific e-mail address that they told me to send to so they can read the headers.
The answer I got from them was " we just don't know why your e-mails are not resolving to the inbox, you have set up SPF records corectly but we don't know why our filters are stoping your e-mails and redirecting them in the junk folder"
As for the PTR records they are also set up and pointing to my IP as I requested from my ISP.
I also checked to see if I'm not black listed, and I'm not.

As for answers regarding problems with sending mail to hotmail and yahoo you won't find answers here, just opinions, you might as well get a profesional and pay him a small fee so he can get the job done, I know that is what I'm going to do.
This forum has some good answers, but when it comes to this issue it's not really a helping hand, this problem with sending out mails to yahoo or hotmail is old, and it's well known on this forum, and no one has provided real asnwers.