Can't Send emails to hotmail

[midavadim]

Hi all!

If bounced mails contain following error:
---------------------------------------------------------------------------------------------------
SMTP error from remote mail server after MAIL FROM:<test@yourdomain.com.> SIZE=1899:
host mx3.hotmail.com [65.54.244.72]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to http://postmaster.msn.com. Please note:
if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
---------------------------------------------------------------------------------------------------
and you have SPF and PTR record then most probably you do not have all needed headers as it is requested in http://postmaster.msn.com/FAQ.aspx

2. Look for these lines of text in the message header: X-Originating-IP and X-Originating-E-mail.
For example:
Sat 02 June 2001 13:47:27 PST
X-Originating-IP: [123.4.567.89]
X-Originating-E-mail: [falseaddress001@hotmail.com]
From: False Address
falseaddress001@hotmail.com
3. If you are unable to locate both the X-Originating-IP and X-Originating-E-mail lines in the header of the message, this indicates that the message has been forged and is not from a legitimate account. MSN Hotmail and Windows Live welcome notification of these abuses, but cannot take action against individuals outside of our membership.

So to enable more X-Headers you should go to WHM:

Service Configuration -> Exim Configuration Editor
and enable checkboxes:

\/ Verify the existence of email senders.
\/ Use callouts to verify the existence of email senders.

and press SAVE

If fixed the problem for me. Also do not forget to add your email address to Whitelist on your hotmail account.

[webabi]

If you want send to mail from your account to cpanel too easy...

How you can do SPF Record

Just do below information...


Go your whm panel

1-Click Edit DNS Zone ...
2-Find your domain and click for edit...
3-Add new dns zone line

For examples : Your domain name : abchost.com your server hostname : alto.abchost.com

First Line:

abchost.com. IN TXT "v=spf1 ip4:80.93.223.208 a mx a:alto.abchost.com mx:abchost.com include:abchost.com ?all"


Second Line :

alto.abchost.com. IN TXT "v=spf1 a -all"


And save......

Now you can send mail to hotmail .... never going to junk mail.....


Thats All

Best Regards

[DJ XtAzY]

If you want send to mail from your account to cpanel too easy...

How you can do SPF Record

Just do below information...


Go your whm panel

1-Click Edit DNS Zone ...
2-Find your domain and click for edit...
3-Add new dns zone line

For examples : Your domain name : abchost.com your server hostname : alto.abchost.com

First Line:

abchost.com. IN TXT "v=spf1 ip4:80.93.223.208 a mx a:alto.abchost.com mx:abchost.com include:abchost.com ?all"


Second Line :

alto.abchost.com. IN TXT "v=spf1 a -all"


And save......

Now you can send mail to hotmail .... never going to junk mail.....


Thats All

Best Regards

thanks for the tip, can u make sure if im doing it right?

In whm, i have a dns entry for my domain and my server hostname. I should just do the TXT for my domain right? Here are the steps i will perform.

domain: site.com
server hostname: music.site.com
mail server: mail.site.com (the mail and server hostnames both have the same ip 12.12.12.12, they are same machine)

site.com. IN TXT "v=spf1 ip4:12.12.12.12 a mx a:mail.site.com mx:site.com include:site.com ?all"
mail.site.com. IN TXT "v=spf1 a -all"

is that correct?

[chirpy]

Just a note about hotmail - you can go through all their hoops and still have email deleted by them before it hits the recipient:
http://www.theregister.co.uk/2007/05...friendly_fire/

[freedman]

Just a note about hotmail - you can go through all their hoops and still have email deleted by them before it hits the recipient:
http://www.theregister.co.uk/2007/05...friendly_fire/

even if it helps a little it's probably worthwhile.. plus, there's a slim chance MS will fix their software and it'll start working correctly at some point.

cpanel should probably look into making it easier to support SPF and DomainKeys.
it'd be no fun to have to go add the SFP crap to every new domain for every host.

I suppose one could edit the zone template to solve that problem tho.

[MaraBlue]

Oddly enough, email from my server gets through to a Hotmail address, if it's a reply to an email which originated from that Hotmail address. When I initiate the email/convo to a Hotmail address, I never get a bounce, yet the email is never received, not even in the junk filter.

I've done numerous tests with my own Hotmail account, so I'm sure of the results. There was a rumour going 'round that email sent from Eudora v7.1.0.9 (which I use) didn't include a message ID in the headers and that was causing problems wit mail sent to Hotmail...but I haven't confirmed that as true yet.

EDIT: I've confirmed Eudora's latest (and final) release, 7.1.0.9, does not include message-ID's in outgoing mail. This has been confirmed in the Eudora user forums as well. Some ISPs add one, if you route your mail through your ISP rather than your own mail server.

[freedman]

Oddly enough, email from my server gets through to a Hotmail address, if it's a reply to an email which originated from that Hotmail address. When I initiate the email/convo to a Hotmail address, I never get a bounce, yet the email is never received, not even in the junk filter.

I've done numerous tests with my own Hotmail account, so I'm sure of the results. There was a rumour going 'round that email sent from Eudora v7.1.0.9 (which I use) didn't include a message ID in the headers and that was causing problems wit mail sent to Hotmail...but I haven't confimed that as true yet.

I've had mail from outlook go nowhere also.
there have been occasions where I'll resend the exact same message 2 or 3 times and then they get it..
strange that a solution to an anti-spam filter is to spam someone ...

[Netlojik]

Thanks Webabi

[Mejoramos.com]

First Line:

abchost.com. IN TXT "v=spf1 ip4:80.93.223.208 a mx a:alto.abchost.com mx:abchost.com include:abchost.com ?all"

alto.abchost.com. IN TXT "v=spf1 a -all"


And save......

Now you can send mail to hotmail .... never going to junk mail.....

Hi,

I do exactly yours instructions.

And messages to HOTMAIL = Off.

This Ok when ? hours , days, weeks ?

[agressor]

i have the same problem there, i do exactly what u say. Somebody know how fix it?

[Giannis]

Hello

i am recieving this message from server when i send to hotmail

SMTP error from remote mail server after MAIL FROM:<user@domain.com> SIZE=2088:
host mx1.hotmail.com [65.54.244.8]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to http://postmaster.msn.com. Please note:
if you are an end-user please contact your E-mail/Internet Service Provider for assistance.

i do have spf record and everything is working well on server
also
Verify the existence of email senders.
Use callouts to verify the existence of email senders.
are checked

any help on this please????
Thank You

[DrZEUS]

sorry been a while since I replied...I forgot about this thread.

Entering an SPF record cured my problem.

[Giannis]

i do have SPF

[Fernis]

I can send to Hotmail, but email going to Yahoo is delayed and sits in the queue for several hours often times.

[Lastqaurk]

I can send to Hotmail, but email going to Yahoo is delayed and sits in the queue for several hours often times.

This is good development. What are your SPF records?

ispdomain.com =?
host.ispdomain.com = ?
customerdomain.com = ?
mail.customerdomain.com = ?