Can't Send emails to hotmail

[hromero]

I have the same error but when I send e-mails with a mails client or by www.mail2web.com it is sent.

Maybe we'll can find the solution.

Pardon by my mistakes. My english is basic.

[koolcards]

This is good development. What are your SPF records?

ispdomain.com =?
host.ispdomain.com = ?
customerdomain.com = ?
mail.customerdomain.com = ?

http://www.openspf.org/ has a setup wizard to generate SPF records for you as well as a 'test' to check your record.

[ruber]

I sent a message from telnet to a Hotmail account and it was received normally, on Inbox. When I send from Webmail or SMTP, it goes to a junkbox. The SPF records that I set on my DNS zones was generated from the OpenSPF.

[cPanelDavidG]

Those experiencing problems sending mail to and from Hotmail may find the following study interesting:

http://hubpages.com/hub/Hotmail_Fail...achment_Emails

[steveedge]

I have the same problem, Hotmail messages bouncing back to server...only Hotmail, have checked DNS etc...it's all fine.

The first thing i did was sent the above link to my 3 clients who use Hotmail. However, this does not help with potential customers, etc..who use Hotmail.
My question is;

Can you add the SPF to the server conf DNS file ? I think I read that you could somewhere but do you just add it under DNS1 and 2 ? I saw nothing in this thread about that ??

v=spf1 a mx ptr ip4:xxx.xxx.xxx.xxx -all

In other words do i just put the above SPF on a line below the DNS servers in the conf file?

Also, If i do that does it cover all the domains on the server or just the main domain ? Sorry, it's a bit confusing.
Thanks,
s

[koolcards]

In other words do i just put the above SPF on a line below the DNS servers in the conf file?

Doesn't matter where in the zone file it's located. It just goes in as a text record in the mail server's zone file, the order's not important.

Whatever machine you're sending from is listed in the email's header envelope as the mail server. So if the name of your server is "MyServer.MyDomain.com", then you want to add the SPF record in the "MyDomain.com" DNS zone file.

Useful tips:
http://www.openspf.org/FAQ/Common_mistakes

[steveedge]

Wow, quick answer. Thanks.

[steveedge]

Doing the above did NOT resolve the issue.
There must be a fix somewhere or there would be more people posting here wouldn't there ?

I would appreciate anyone who is able to send mail to (and from ) Hotmail to please let me (and others know what you did to make it work.

I see a lot of people trying things throughout this thread but no solutions, or did i miss something ?
Thanks,

[koolcards]

None of my users are having this kind of problem so it's difficult to say exactly why it happens. Double check your server name, DNS, PTR at your network, etc, the normal stuff to make sure everything resolves correctly.

Try MSN's Wizard

http://www.microsoft.com/mscorp/safe...nderid/wizard/


These are their guidlines:

http://postmaster.msn.com/Guidelines.aspx


and their troubleshooting page:

http://postmaster.msn.com/Troubleshooting.aspx

[steveedge]

Ok I'll keep trying. I just wanted to know it IS working for some C panel users.
I appreciate the quick reply.
Thanks,
s

[rossh_cp]

My thoughts and experience with Hotmail...


1/ Hotmail tracks the Message ID and that is the primary means of determining real from spam mail... eg. A new mail from xyz to hotmail will almost never deliver. But a new mail sent from hotmail, out to xyz and replied to by xyz, will always deliver to hotmail. All "replied too" mails that were genuine hotmail originals, will deliver into hotmail.

Hence a hotmail user can always expect an answer to his own original mails, but he will never know what mail hotmail has blackholed for him. i.e. Hotmail is a one way mail service.

2/ Hotmail tracks the IP's of MTA's that send mail regular (the ISP), and gives them a better chance of delivering. Mail from very low volume MTA's has an impossible task of getting delivered, and is droped almost always (because it looks like a spam bot).

3/ SPF is ignored - it has no effect on Hotmail.


rossh

[koolcards]

My thoughts and experience with Hotmail...


1/ Hotmail tracks the Message ID and that is the primary means of determining real from spam mail... eg. A new mail from xyz to hotmail will almost never deliver. But a new mail sent from hotmail, out to xyz and replied to by xyz, will always deliver to hotmail. All "replied too" mails that were genuine hotmail originals, will deliver into hotmail.

Hence a hotmail user can always expect an answer to his own original mails, but he will never know what mail hotmail has blackholed for him. i.e. Hotmail is a one way mail service.

2/ Hotmail tracks the IP's of MTA's that send mail regular (the ISP), and gives them a better chance of delivering. Mail from very low volume MTA's has an impossible task of getting delivered, and is droped almost always (because it looks like a spam bot).

3/ SPF is ignored - it has no effect on Hotmail.


rossh

Just doing what they tell us

http://postmaster.msn.com/Guidelines.aspx

4. Authenticate your outbound e-mail: Publish Sender Policy Framework (SPF) records

Windows Live Hotmail currently uses Sender ID to provide additional input to the SmartScreenTM junk e-mail filter process which helps determine if the e-mail or sender is legitimate. The Sender ID Framework is an authentication technology and the key piece of the framework is checking SPF records.

[steveedge]

My problem with Hotmail MSN has been solved. The IP had been blocked. It has been removed. I would recommend checking with them to see if your IP is blocked as a FIRST step for any one having an issue with Hotmail MSN.
I wish I had done so. Contact them via the link below.

http://support.msn.com/eform.aspx?pr...ail&ct=eformts

[rossh_cp]

Just doing what they tell us

http://postmaster.msn.com/Guidelines.aspx

Yes, but it is not the final answer... If they even look at SPF (and I doubt it), then it only makes a tiny portion of the approval. I have all mine set perfectly, all the guidelines complied with perfectly, and still nada.

Some test results

If I send a new mail off the webmail at my cpanel account (liquidweb) - OK
If I send a new mail of my PC to / through my same account on the cpanel - No.
If I send a new mail of my private VPS with its MTA - No.

If I reply to a mail from hotmail through any of those three methods - OK.

Hotmail, when getting new mail from outside, looks at the other received lines in the mail and makes its own decisions about the origins and relay status. Hence when I send mail from my PC, which delivers through my cpanel account - it has an extra received line that hotmail rejects.

i.e. hotmail is a "one way" service. You get what you pay for - nothing.

rossh

[lloyd_tennison]

Have you filled put and applied for the services on th hotmail postmaster page? Once you have their version of feedback loop and the email monitoring you will know better what is happening.

If you have not, why not? One should apply for all of monitoring and whitelisting services (at least the free ones!) AOL and Yahoo for whitelisting and Hotmail/MSN/NETSCAPE/Compuserve for monitoring.