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Thread: Captcha Not Working After PHP upgrade

  1. #1
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    Default Captcha Not Working After PHP upgrade

    Yesterday we've upgraded PHP to v5.3.14 and since then Captcha is not working on our clients site -

    Code:
    [PHP Modules]
    bcmath
    calendar
    Core
    ctype
    curl
    date
    dom
    eAccelerator
    ereg
    exif
    filter
    ftp
    gd
    gettext
    hash
    iconv
    imap
    ionCube Loader
    json
    libxml
    mbstring
    mcrypt
    mysql
    mysqli
    openssl
    pcre
    PDO
    pdo_mysql
    pdo_sqlite
    Phar
    posix
    pspell
    Reflection
    session
    SimpleXML
    soap
    sockets
    SourceGuardian
    SPL
    SQLite
    sqlite3
    standard
    suhosin
    tidy
    timezonedb
    tokenizer
    uploadprogress
    wddx
    xml
    xmlreader
    xmlrpc
    xmlwriter
    xsl
    Zend Guard Loader
    zip
    zlib
    
    [Zend Modules]
    Zend Guard Loader
    the ionCube PHP Loader
    I'd confirmed GD and FreeType modules are compiled properly, Could you please help us in checking what is wrong.

    Thanks in advance.

  2. #2
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    Default Re: Captcha Not Working After PHP upgrade

    Do you get any messages/errors ?
    www.PlotHost.com - Professional Web Hosting Solutions - Shared & Reseller Plans

  3. #3
    Member Yehzo's Avatar
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    Default Re: Captcha Not Working After PHP upgrade

    Please provide us with the domain name that this is happening on and we can take a closer look.
    ~ Joshua @Yehzo
    Check out my site - Yehzo.com

  4. #4
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Captcha Not Working After PHP upgrade

    For the logs to check errors, you can check /usr/local/apache/logs/error_log as one place as well as /home/username/public_html/error_log (if one exists) as the other. Of note, username would be the cPanel username. If the Captcha url isn't in a file in public_html directly, please check for an error_log file in the directory where that specific page can be found.
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  5. #5
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    Default Re: Captcha Not Working After PHP upgrade

    hello,

    Captcha dont work on my website even GD library and FTT are installed.

    my website : /http://www.br.ma/order.html

    php info : /http://www.br.ma/infos.php

  6. #6
    cPanel Staff cPanelTristan's Avatar
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    Default Re: Captcha Not Working After PHP upgrade

    You would likely want to ask your hosting provider if you aren't sure how to troubleshoot the issue by checking error logs.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
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  7. #7
    Member arunsv84's Avatar
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    Default Re: Captcha Not Working After PHP upgrade

    I could see Captcha working fine at the moment. Have you made any changes? What was the issue?

    Cheers!!!
    [root@linux ~]$ w
    1:00:01 up 28 years 300 days, 22:00, 1 user, Today's status : Fine

  8. #8
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    Default Re: Captcha Not Working After PHP upgrade

    Quote Originally Posted by cPanelTristan View Post
    You would likely want to ask your hosting provider if you aren't sure how to troubleshoot the issue by checking error logs.
    Hello,

    I am the root administrator and when i checked /usr/local/apache/logs/error_log its empty and i didnt know hows to troubleshoot the issue.

    I am using HTML5 AJAX Contact Form by codecanyon.

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