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  1. #1
    SMG
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    Default Certain types of zip files in file manager (X)

    Anyone else have this issue? Certain types of zip files don't show up as extractable in the legacy (X) file manager. I tested this - zip files from some sites work perfectly fine, but other zips (the ones I found that wouldn't work are the plugin zip files on wordpress.org) won't show the "extract" function.

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    As Legacy File Manager is only provided for legacy purposes, have you attempted this in the regular File Manager? I very frequently use the File Manager for extracting the zip files for the plugins on WordPress.org with success.

  3. #3
    SMG
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    Yes, I am aware of the new file manager - this isn't for me, it's a general concern because a hosting client asked about it and when I tested I found out that it wouldn't work on the wordpress.org zips. The client was used to the X panel so I wanted to see if there is a fix for that.

  4. #4
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by SMG View Post
    Yes, I am aware of the new file manager - this isn't for me, it's a general concern because a hosting client asked about it and when I tested I found out that it wouldn't work on the wordpress.org zips. The client was used to the X panel so I wanted to see if there is a fix for that.
    Note, we no longer maintain the x theme. If the client likes the appearance of the x interface, they can use the x style of the x3 theme which looks the same but is based on the x3 theme so it is currently maintained. Also, with the x style, they can still enjoy the old appearance while using the new functionality of cPanel 11 such as the new file manager .

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