cgiemail not working

[tkoweb]

I also am not seeing it in CGI-bin's of users accounts.

The latest stable release (as of a few days ago) has seemed to fix the problem however.

Anyone else?

cPanel.net Support Ticket Number:

[sneader]

When my users log into their cPanel, under CGI Scripts, they see a lot of scripts (of course) including one titled "cgiemail".

When they click on the word "cgiemail" they are taken to the URL:

http://theirdomain.com/cgi-sys/cgiemail

Where they (like others on this site have mentioned) get an error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@theirdomain.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


The question I have is... since they have a different formmail option (Form Mail Clone) do I even need to have cgiemail as an option for my users? And if the answer is no, then how can I remove it from showing up in their cpanel.

Or, is there a permanent fix for this problem? (doesn't sound like it, based on other comments in this thread)

Thanks!

- Scott

cPanel.net Support Ticket Number:

[GOT]

Its because your skin is out of date. xcontroller, I am guessing?

If so, there is a fix here:

http://www.cpanelhelp.org/modules/ne...php?storyid=29

cPanel.net Support Ticket Number:

[sneader]

I'm using Blue Lagoon. Help?

- Scott

cPanel.net Support Ticket Number:

[GOT]

While the howto was not written with Bluelagoon in mind, the same principles apply. You'll need to edit the code. Though, frankly, I am suprised that cPanel has not fixed it since it is their skin.

Did they stop developing this skin?

cPanel.net Support Ticket Number:

[sneader]

Thanks, will take a look at this. Or maybe I should have people just use form mail clone? If so, how do I remove cgiemail from showing up on the users cpanel? (sorry, newbie question).

We are using Blue Lagoon theme because of the ability to do "branding" for our resellers.

- Scott

cPanel.net Support Ticket Number:

[GOT]

Unless Bluelagoon supports feature lists, then you'll have to edit it by hand. My apologies, but I am not familiar with bluelagoon.

cPanel.net Support Ticket Number:

[jameshsi]

I am not expert on this, but, if my solution can help,take a look.

I edit the httpd config file in /etc/httpd/conf/httpd.conf

Search a line use keyword "cgi-sys" , you will find :
ScriptAlias /cgi-sys/ /usr/local/cpanel/cgi-sys/

add a line before that line:
ScriptAlias /cgi-sys/cgiemail /usr/local/bin/cgiemail

and save it.

Now, copy the cgiemail to /usr/local/bin/
and change mode to 0755 , and then restart httpd.

It should work by now, now your scripts will not effect by WHM if they change the mode next time. (If WHM will change whole system's cgi, then my solution still no work.)

[sneader]

Thanks jameshsi, your solution seemed to work, at least for now!

- Scott

[jameshsi]

I am so glad that I really help someone.

[tkoweb]

Unbelievable.. i upgraded some systems to the latest stable release a few days ago, and the CGIEMAIL problem is still there! this is ridiculous.

[cunoodle2]

I was looking through the boards here as I was having this exact same problem with formmail. I was able to come up with a solution though. Here is what I did...

chown root.wheel /usr/local/cpanel/cgi-sys/
cd /usr/local/cpanel/cgi-sys/
chown -R --ref ../ ./
chown root.root scgiwrap
chown cpanel.cpanel signup.cgi

when it is all said and done you should have this......
drwxr-xr-x 2 root wheel 4096 Jan 26 17:11 ./
drwx--x--x 35 root wheel 4096 Jan 26 16:51 ../
-rwxr-xr-x 1 root wheel 25 Jul 16 2003 addalink.cgi*
-rwxr-xr-x 1 root wheel 18204 Jul 26 2004 cgiecho*
-rwxr-xr-x 1 root wheel 18204 Jul 26 2004 cgiemail*
-rwxr-xr-x 1 root wheel 254177 Jul 26 2004 Count.cgi*
-r-xr-xr-x 1 root wheel 1070 Jun 7 2004 countedit.cgi*
-rw-r--r-- 1 root wheel 1607 Jan 26 16:52 .cpanelsync
-rwxr-xr-x 1 root wheel 181100 Jan 26 16:52 domainredirect.cgi*
-rwxr-xr-x 1 root wheel 190732 Jan 26 16:52 entropybanner.cgi*
-rwxr-xr-x 1 root wheel 2916 Aug 30 17:54 entropybanner.cgi-wrap*
-rwxr-xr-x 1 root wheel 4578 Jun 7 2004 entropysearch.cgi*
-rwxr-xr-x 4 root wheel 582892 Jan 26 16:52 formmail.cgi*
-rwxr-xr-x 4 root wheel 582892 Jan 26 16:52 FormMail.cgi*
-rwxr-xr-x 1 root wheel 582892 Jan 26 16:52 FormMail-clone.cgi*
-rwxr-xr-x 4 root wheel 582892 Jan 26 16:52 formmail.pl*
-rwxr-xr-x 4 root wheel 582892 Jan 26 16:52 FormMail.pl*
-rwxr-xr-x 1 root wheel 477836 Jan 26 16:52 guestbook.cgi*
-rwxr-xr-x 1 root wheel 3512 Aug 30 17:54 helpdesk.cgi*
-rwxr-xr-x 1 root wheel 426124 Jan 26 16:52 mchat.cgi*
-rwxr-xr-x 1 root wheel 179564 Jan 26 16:52 randhtml.cgi*
-rwxr-xr-x 1 root wheel 2912 Aug 30 17:54 randhtml.cgi-wrap*
-rwxr-xr-x 1 root wheel 25 Jun 7 2004 realhelpdesk.cgi*
-rwxr-xr-x 1 root wheel 519660 Jan 26 16:52 realsignup.cgi*
-rwxr-xr-x 1 root wheel 915 Nov 29 16:24 redirect.cgi*
-rwsr-xr-x 1 root root 10572 Aug 30 17:54 scgiwrap*
-rwxr-xr-x 1 cpanel cpanel 3544 Aug 30 17:54 signup.cgi*
-rwxr-xr-x 1 root wheel 636 Nov 29 16:24 sredirect.cgi*
-rwxr-xr-x 1 root wheel 570 Jan 26 16:52 swhmredirect.cgi*
-rwxr-xr-x 1 root wheel 1322 Nov 29 16:24 whmredirect.cgi*
-rwxr-xr-x 1 root wheel 874 Nov 29 16:24 wredirect.cgi*