Changed Account Password for Domain in WHM, now old and new FTP pass work???

[napalm1]

When I changed Account Password for a Domain in WHM, now old and new FTP passwords work??? (ProFtpd)

I can login login to the ftp with the main Domain username and both new and old passwords work. I restarted the server and still the same thing.

When I change the password in WHM for a domain, should the old password be removers automatically?


Thanks

cPanel.net Support Ticket Number:

[NeutralGold]

Originally posted by napalm1
When I changed Account Password for a Domain in WHM, now old and new FTP passwords work??? (ProFtpd)

I can login login to the ftp with the main Domain username and both new and old passwords work. I restarted the server and still the same thing.

When I change the password in WHM for a domain, should the old password be removers automatically?


Thanks

cPanel.net Support Ticket Number:

go to etc/proftpd check the file for that account see if there's a duplicate entry for that username.. If so remove it..

cPanel.net Support Ticket Number:

[napalm1]

Strange, the user file looks fine...
Can anyone else reproduce this problem?

cPanel.net Support Ticket Number:

[goodmove]

Try synchronizing the FTP passwords in your WHM.

cPanel.net Support Ticket Number:

[napalm1]

Thanks goodmove,

That did the Trick, silly me, I did not see that option before I made the post

hehe, I thought the change password would automatically Sync the FTP passwords.

It is working now,

Thanks again

cPanel.net Support Ticket Number:

[goodmove]

Originally posted by napalm1
I thought the change password would automatically Sync the FTP passwords.

I wish...

[jamesbond]

Originally posted by goodmove
I wish...

I don't know if this has been fixed in newer EDGE releases, but you could submit a ticket just in case

cPanel.net Support Ticket Number:

[PeteC]

If you change a password in CPanel, it updates the FTP password.

If you change an account password in WHM, it doesn't update the FTP password until you "Synchronize FTP Passwords."

I just opened a support ticket about this.

cPanel.net Support Ticket Number: 19589

[jamesbond]

Originally posted by PeteC
If you change a password in CPanel, it updates the FTP password.

If you change an account password in WHM, it doesn't update the FTP password until you "Synchronize FTP Passwords."

Confirmed, just tried it in WHM and I can use both to old and new password to log in.

cPanel.net Support Ticket Number:

[anand]

this is the reason i have placed sync ftp passwords script in my cron job. it runs every hour

cPanel.net Support Ticket Number:

[Jeff75]

this is the reason i have placed sync ftp passwords script in my cron job. it runs every hour

Anand,

Can you please tell me how you did this? I am having this problem as well and would like to be able to syncronize clients' FTP passwords automatically via crontab.

cPanel.net Support Ticket Number:

[anand]

Do the following:

1. In shell type crontab -e
2. Place the below on any line

55 * * * * /usr/local/cpanel/bin/ftpupdate > /dev/null

This will basically sync your passwords.

Basically the script called from WHM is /scripts/ftpupdate which inturns calls the above to sync the passwords.

I choose to do it every 55 mins, its your wish to do it whenever you want it.

cheers!

cPanel.net Support Ticket Number:

[adrianc]

Ok, this is strange, when I change a password in WHM, I can't use FTP at all! with neither the old or new password!

Anyway, does it matter which ftp program you are running on the server?

cPanel.net Support Ticket Number:

[anand]

Originally posted by adrianc
Ok, this is strange, when I change a password in WHM, I can't use FTP at all! with neither the old or new password!

Anyway, does it matter which ftp program you are running on the server?

cPanel.net Support Ticket Number:

No it shouldn't matter which ftp program you running on the server in this matter. Just try to change the password back and do a FTP password sync and recheck.

With pureftp you need to do user@domain.com as username for ftp.

cPanel.net Support Ticket Number:

[mike123106]

This is amazing! I was totally having problems because I changed my pw with passwd and the ftp account didn't change. This worked wonders!

/usr/local/cpanel/bin/ftpupdate > /dev/null

Thanks guys!