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  1. #1
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    Default [checkperlmodules] The perl module XXXXX could not be installed.

    Hello,

    I woke up yesterday morning to find the following errors in my inbox:



    I didnt have any free time to investigate yesterday, but this morning i get



    what's gone wrong?



    Jonno

  2. #2
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    Default

    I also have

    [Missing language key "cpanel-contactemailnotset"]
    [Missing language key "CEPleaseUpdate"]
    [Missing language key "CEPleaseUpdateLink"].
    all over my cpanel accounts.


  3. #3
    cPanel Product Evangelist Infopro's Avatar
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    Wink

    Search on the forums for this
    [checkperlmodules]

    There are threads here that explain how to fix.

  4. #4
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    will have a look... but i did have a look before i posted.

    seems my WHM has been upgraded to version 11, which must have something to do with it?

    seems this is in most of the emails?

    CPAN: Module::Signature security checks disabled because Module::Signature
    not installed. Please consider installing the Module::Signature module.
    You may also need to be able to connect over the Internet to the public
    keyservers like pgp.mit.edu (port 11371).

  5. #5
    cPanel Product Evangelist Infopro's Avatar
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    Quote Originally Posted by Jonno View Post
    will have a look... but i did have a look before i posted.
    So did I, and I believe I saw the answers you seek.

  6. #6
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    Default

    The basic answer to you is, update your perl distribution to at least 5.8.5 or better (5.8.8 is available). There are some new modules used which do not work with older versions. Updating of perl and modules can be started in WHM (Software, install RPM ... install perl modules)

  7. #7
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    Default

    Quote Originally Posted by zombo View Post
    The basic answer to you is, update your perl distribution to at least 5.8.5 or better (5.8.8 is available). There are some new modules used which do not work with older versions. Updating of perl and modules can be started in WHM (Software, install RPM ... install perl modules)
    yes i have installed perl 5.8.8, it was previously 5.8.5.

    Now just 4 errors remain:

    [checkperlmodules] The perl module Mail::SPF could not be installed.
    [checkperlmodules] The perl module XML::LibXML could not be installed.
    [checkperlmodules] The perl module Net:AV::Server could not be installed.
    [checkperlmodules] The perl module Mail::SPF could not be installed.

    i've tried running as per searching

    /scripts/realperlinstaller --force XML::LibXML

    however the errors are still present.

  8. #8
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    I'd rather use the WHM / Software / install a perl module
    then type in e.g. XML::LibXML
    it will display this one and a coule of submodules
    click on the XML::LibXML only
    wait for the install

    repeat for the other modules

    be happy.

    (At least that worked perfect on my WHM/CPanel)

  9. #9
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    Quote Originally Posted by zombo View Post
    I'd rather use the WHM / Software / install a perl module
    then type in e.g. XML::LibXML
    it will display this one and a coule of submodules
    click on the XML::LibXML only
    wait for the install

    repeat for the other modules

    be happy.

    (At least that worked perfect on my WHM/CPanel)
    done the above, same 2 errors

    [checkperlmodules] The perl module Net:AV::Server could not be installed.
    [checkperlmodules] The perl module XML::LibXML could not be installed.

  10. #10
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    did you check your perl version ?
    ssh to your account, type at the prompt:
    perl -v
    the result should be something like
    This is perl, v5.8.8 ...............
    if your version is lower than 5.8.6, some modules do not install.

  11. #11
    cPanel Development cpanelkenneth's Avatar
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    Quote Originally Posted by Jonno View Post
    done the above, same 2 errors

    [checkperlmodules] The perl module Net:AV::Server could not be installed.
    [checkperlmodules] The perl module XML::LibXML could not be installed.
    What is your OS?

  12. #12
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    Perl 5.8.8
    OS is FC3.


  13. #13
    cPanel Development cpanelkenneth's Avatar
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    Quote Originally Posted by Jonno View Post
    Perl 5.8.8
    OS is FC3.

    The XML::LibXML problem likely stems from the older version of libxml installed on the system. What is the output from:

    Code:
    /scripts/perlinstaller XML::LibXML
    Similarly, what is the output from doing that for Net:av::Server ?

  14. #14
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    As requested

    root@server1 [~]# /scripts/perlinstaller XML::LibXML
    Method: Perl Expect
    Fetching CPAN timestamp...Done
    Testing connection speed...(this could take a while)...Done
    Ping:2.691 Testing connection speed to hurricane.hinasu.net using pureperl...(157400.00 bytes/s)...Done
    Ping:3.466 Testing connection speed to cpan.mirror.anlx.net using pureperl...(155850.00 bytes/s)...Done
    Three usable mirrors located
    Mirror Check passed for hurricane.hinasu.net (/index.html)
    Unknown config variable 'less'
    commit: wrote '/usr/lib/perl5/5.8.8/CPAN/Config.pm'
    CPAN: File::HomeDir loaded ok (v0.65)
    CPAN: Storable loaded ok (v2.16)
    Going to read /home/.cpan/Metadata
    Database was generated on Tue, 21 Aug 2007 00:36:49 GMT
    XML::LibXML is up to date (1.63).
    perlmod--Install done
    root@server1 [~]# /scripts/perlinstaller Net:AV::Server
    Method: Perl Expect
    Fetching CPAN timestamp...Done
    Testing connection speed...(this could take a while)...Done
    Ping:2.691 Testing connection speed to hurricane.hinasu.net using pureperl...(314800.00 bytes/s)...Done
    Ping:3.466 Testing connection speed to cpan.mirror.anlx.net using pureperl...(155850.00 bytes/s)...Done
    Three usable mirrors located
    Mirror Check passed for hurricane.hinasu.net (/index.html)
    Unknown config variable 'less'
    commit: wrote '/usr/lib/perl5/5.8.8/CPAN/Config.pm'
    CPAN: File::HomeDir loaded ok (v0.65)
    CPAN: Storable loaded ok (v2.16)
    Going to read /home/.cpan/Metadata
    Database was generated on Tue, 21 Aug 2007 00:36:49 GMT
    Net:AV::Server is up to date (1.29).
    perlmod--Install done

  15. #15
    cPanel Development cpanelkenneth's Avatar
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    Well that's odd. What does /scripts/checkperlmodules --full produce? Only the output specific to those modules is needed.

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