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  1. #1
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    Arrow chkservd gone now which proccess monitor http and other services?

    i found chkservd is now completely removed by cpanel, the problem is whenever apache, ftp, exim fails tailwatchd do not restarts it automatically and service remain down.

    My Query: Which process now monitors http and other daemons and how to get cpanel check for process and restart them if they are not working?

    I have checked all services to be monitored in Service Manager.

    I also searched forums but did not find anything , sorry if this has been posted before.
    Last edited by mahinder; 04-06-2009 at 04:10 AM.

  2. #2
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by mahinder View Post
    i found chkservd is now completely removed by cpanel, the problem is whenever apache, ftp, exim fails tailwatchd do not restarts it automatically and service remain down.

    My Query: Which process now monitors http and other daemons and how to get cpanel check for process and restart them if they are not working?

    I have checked all services to be monitored in Service Manager.

    I also searched forums but did not find anything , sorry if this has been posted before.
    If you are not finding chkservd on your server, you may want to have our technical analysts look into fixing that for you: http://tickets.cpanel.net/submit
    Last edited by cPanelDavidG; 05-06-2009 at 10:55 AM. Reason: Important subtlety corrected.

  3. #3
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    Default mine too

    Seems my chkservd is also dead, and nonexistant??
    Last edited by dorris; 03-02-2010 at 01:33 AM. Reason: enable thread notification

  4. #4
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by dorris View Post
    Seems my chkservd is also dead, and nonexistant??
    To everyone experiencing this issue, please submit a support ticket: http://tickets.cpanel.net/submit

    Doing this means technical analysts may be able to spot a trend so we can determine why this is happening on multiple servers.

    Thank you!

  5. #5
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    my bad, it seems its not gone, but simply not what it used to be. it is now part of tailwatchd.

    my problem though is that http://MYSERVERURL:2086/scripts/servup, always shows
    exim (exim-4.69-15.1_cpanel_maildir) failed

    this is becoming quite a problem, as its forcing restarts of exim.
    if I remove the monitor from it, it seems to work just great, and stops restarting it every 5 minutes.

    trying to troubleshoot the issue, David, can you tell me if I am on the right track?
    should I log a ticket, or is this a known issue?

    my check script is:
    [root@dedi ~]# cat /etc/chkserv.d/exim
    service[exim]=25,QUIT,220,/etc/rc.d/init.d/exim stop;/etc/rc.d/init.d/exim stop;/etc/rc.d/init.d/exim stop;/etc/rc.d/init.d/exim start,exim,root|mailnull,220 |EHLO localhost|250 |AUTH PLAIN %service_auth_plain%|2|QUIT|2

    and when i telnet localhost port 25, and quit, I get :

    [root@dedi ~]# telnet localhost 25
    Trying 127.0.0.1...
    Connected to localhost (127.0.0.1).
    Escape character is '^]'.
    220-SRVNAME.xx.yyy ESMTP Exim 4.69 #1 Thu, 07 May 2009 10:47:41 +0200
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    quit
    221 sRVNAME.xx.yy closing connection
    Connection closed by foreign host.
    __________________________________________
    Last edited by dorris; 03-02-2010 at 01:33 AM.

  6. #6
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by dorris View Post
    my bad, it seems its not gone, but simply not what it used to be. it is now part of tailwatchd.

    my problem though is that http://MYSERVERURL:2086/scripts/servup, always shows
    exim (exim-4.69-15.1_cpanel_maildir) failed

    this is becoming quite a problem, as its forcing restarts of exim.
    if I remove the monitor from it, it seems to work just great, and stops restarting it every 5 minutes.

    trying to troubleshoot the issue, David, can you tell me if I am on the right track?
    should I log a ticket, or is this a known issue?

    my check script is:
    [root@dedi ~]# cat /etc/chkserv.d/exim
    service[exim]=25,QUIT,220,/etc/rc.d/init.d/exim stop;/etc/rc.d/init.d/exim stop;/etc/rc.d/init.d/exim stop;/etc/rc.d/init.d/exim start,exim,root|mailnull,220 |EHLO localhost|250 |AUTH PLAIN %service_auth_plain%|2|QUIT|2

    and when i telnet localhost port 25, and quit, I get :

    [root@dedi ~]# telnet localhost 25
    Trying 127.0.0.1...
    Connected to localhost (127.0.0.1).
    Escape character is '^]'.
    220-SRVNAME.xx.yyy ESMTP Exim 4.69 #1 Thu, 07 May 2009 10:47:41 +0200
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    quit
    221 sRVNAME.xx.yy closing connection
    Connection closed by foreign host.
    __________________________________________
    Hmm, that's identical to the chkserv.d script for exim on my test server. You may want to have our technical analysts take a look at things, figure out what is causing Exim to not run how chkserv.d anticipates it to be running.

  7. #7
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    Default

    I have the same issue,
    I can also observe that the problem, because of exim keeps reported failed by checksrvd, is about the authentification:

    ...exim [TCP Transaction Log:
    << 220-hostname ESMTP Exim 4.69 #1 Thu, 17 Sep 2009 20:40:03 +0300
    <<
    >> EHLO localhost
    << 250-hostname Hello localhost [127.0.0.1]
    <<
    >> AUTH PLAIN /CHARS/
    << 535 Incorrect authentication data
    exim: ** [535 Incorrect authentication data != 2]
    [check command:+][tcp connect:-]Restarting exim....

    Ok, the issue i may think is about an incorrect owner|group on some file, the question is which file is it.

    Thanks,
    Lehel

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