chkservd keeps restarting IMAP for no reason

[jandafields]

imap is working fine, webmail is working fine, but every 5 minutes I get this email

imap failed @ Thu Aug  4 00:02:34 2011. A restart was attempted automagically.

Service Check Method:  [tcp connect] 

Failure Reason: TCP Transaction Log: 
<< * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__8BkB1KqpvsBj8_QeyEGlgmQ4dvxJzmyua6XKeg7zZbOpzo6LjL9aHkeKCnePj9Dg RalFgqhMvMAyZt0XFMqCZrepqSerXaBfr5gyWJJhyF8dgj73dSpHH21ZESwrS0Ns
<< A001 NO [UNAVAILABLE] Temporary authentication failure.
imap: ** [A001 NO [UNAVAILABLE] Temporary authentication failure. != A001 OK]
: Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 539, <GEN9> line 2.


Number of Restart Attempts: 9

It looks like chkservd is unable to login to imap to see that it is working. This happened after the auto upcp on Aug-4-2011. I ran upcp --force, but that did not help.

WHM 11.30.2 (build 1)


Any ideas???

[petaglx]

Hi.

It is a long time I have same issue with cpsrvd. I couldn't find any solution up to niow. It seems there is a bug tailwatchd in 11.30 series.

[fulcan1]

Hi,

I am getting the same issue this morning

imap failed @ Fri Aug 5 08:14:49 2011. A restart was attempted automagically.

Service Check Method: [tcp connect]

Failure Reason: TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc. See COPYING for distribution information.
>> A001 LOGIN __cpanel__service__auth__imap__GXSlckLlQ0wYK4pYtKvkvvzvIqkjheFm4S1m0R6Eh43mq_u6pa1ik89_Kr9C_zr3 cU_LOIO4WXotzosDaT6DjmV4KjwAr9eUC1ji7LiR7nmLIfySqSSps7iQxWLMbb8p
<< * BYE Temporary problem, please try again later
imap: ** [* BYE Temporary problem, please try again later != A001 OK]
: Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 539, <GEN3> line 2.


Number of Restart Attempts: 14

[fulcan1]

I have restarted exim and this seems to have fixed the problem for now. Lets see if it comes up again.