ClamAV issue

[volex]

Hi,

I have been experiencing this issue lately with ClamAV on one of our servers.

Users are reporting failed uploads via cPanel file manager, the error shown is:

Virus Detected; File not Uploaded! (No such file or directory)

When I have checked on the server ClamAV is not running, and attempting to restart it through /scripts/restartsrv_clamd it produces:

LibClamAV Warning: ***********************************************************
LibClamAV Warning: ***  This version of the ClamAV engine is outdated.     ***
LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
LibClamAV Warning: ***********************************************************
LibClamAV Error: Empty database file
LibClamAV Error: Can't load /usr/share/clamav/malware.db: Malformed database
ERROR: Malformed database

this file shows up as:

-rw-r--r--   1 clamav clamav    0 Jun 29 08:23 malware.db

If i delete this and restart it then it starts up without error. The problem is that this issue seems to be only solved temporarily, it comes back a few days later (this may be related to cPanel updating but I'm not entirely sure)

If anyone can offer some advice it would be appreciated, thanks!

[cPanelDavidG]

The discussion in the following thread may be able to help you: http://forums.cpanel.net/f43/problem...av-109321.html

[PlatinumServerM]

If you can't debug it any further, you can try uninstalling/reinstalling clamav and see if that helps

[volex]

Hi,

I have read the other thread but the problem is the advice works, but the issue just recurs very quickly. I delete the database file but then it comes back as a 0 byte file and this causes ClamAV to spit an error and fail to start.

I have already tried uninstalling and reinstalling it but to no avail, exactly the same error occurs :/

[cPanelDavidG]

Hi,

I have read the other thread but the problem is the advice works, but the issue just recurs very quickly. I delete the database file but then it comes back as a 0 byte file and this causes ClamAV to spit an error and fail to start.

I have already tried uninstalling and reinstalling it but to no avail, exactly the same error occurs :/

I recommend submitting a support ticket so our technical analysts can work to diagnose the cause of this repeated corruption: http://tickets.cpanel.net/submit