Clicking some links in WHM, prompt the browser to download a file.

[Adam_UOForums]

Setting up a private server with a test license for WHM and I'm noticing a rather odd problem.

When I clicked the "Copy multiple accounts" link, a new window didn't open, instead, I got asked to download a file instead (Multicopy)

I did it again and the page did open, but took an age to finally load, then I got prompted to download "progressbar"

Would there be something in particular which is causing this?

[LinuxTechie]

Hi Adam,

Can you please check whether you are using a STABLE version of cPanel? If not update cPanel to a stable one.

[cPanelTristan]

Hello Adam,

Can you check if perl is properly setup on the machine? I've seen this happen when perl is loading the wrong binary:

ls -lah /usr/bin/perl /usr/local/bin/perl

You should see this if it is setup right:

root@vps [~]# ls -lah /usr/bin/perl /usr/local/bin/perl
lrwxrwxrwx  1 root root  17 Dec 25  2009 /usr/bin/perl -> /usr/local/bin/perl*
-rwxr-xr-x  2 root root 13K Dec 25  2009 /usr/local/bin/perl*

Here /usr/bin/perl is symlinked to /usr/local/bin/perl which is the right setup for cPanel machines.

[Adam_UOForums]

Thanks Tristan

Everything appears to be running ok at the moment, we wiped the machine and reinstalled with a completely bare CentOS install

[cPanelTristan]

Hello,

Good to hear that it is working now properly after wiping the machine with a new CentOS installation

Thanks!