CName Redirect ?

[fluxlabs]

CName Redirect ?

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I am trying to setup a CNAME redirect for ZenDesk. (http://www.zendesk.com/)

CPanel continues to give me the default page not found, rather than redirecting.

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Luna:~ jeremy$ host support.fluxlabs.net
support.fluxlabs.net is an alias for fluxlabs.zendesk.com.
fluxlabs.zendesk.com has address 67.219.156.39
fluxlabs.zendesk.com mail is handled by 10 smtpi.sd00.engineyard.com.
Luna:~ jeremy$ dig @4.2.2.2 support.fluxlabs.net

; <<>> DiG 9.6.0-APPLE-P2 <<>> @4.2.2.2 support.fluxlabs.net
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 38722
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;support.fluxlabs.net. IN A

;; ANSWER SECTION:
support.fluxlabs.net. 13918 IN CNAME fluxlabs.zenhost.com.

;; AUTHORITY SECTION:
zenhost.com. 419 IN SOA ns1.zenhost.com. dnsadmin.dino.websitewelcome.com. 2009112704 86400 7200 3600000 86400

;; Query time: 29 msec
;; SERVER: 4.2.2.2#53(4.2.2.2)
;; WHEN: Mon Mar 15 16:57:56 2010
;; MSG SIZE rcvd: 141

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http://support.fluxlabs.net has a cname entry.


I have to use CNAME for email purposes.