Copy account with account password Issue with Cpanel 11.24.4

[webstyler]

Hello

I have update to Cpanel 11.24.4

But now transfer require more time and failed..

Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server....Done
Starting the backup...Done
Waiting for backup to start...Done
Failed to start the backup on the remote machine!
Failed to fetch cpmove file via cPanel XML-API.
Terminating because fallback to ftp+cgi was not enabled.

Error while copying account...! Aborting Extraction

I have update the origin server to Cpanel 11.24.4 but nothing change ..

??

Thanks

[webstyler]

I have put IP instead domain and get different error

Trying to fetch cpmove file via cPanel XML-API!
Fetching current backups from remote server....Done
Starting the backup...Done
Waiting for backup to start...Done
Failed to start the backup on the remote machine!
Failed to fetch cpmove file via cPanel XML-API.
Trying to fetch cpmove file via ftp+cgi!
Attempting to login as mydomain to 77.**.**.*** via ftp
Login ok
Uploading Htaccess
Uploading Wrapper
Uploading Dectector
Uploading Packager
Uploading Downloader
Uploading Killer
Chmoding scripts
Fetching http://77.**.**.***/~mydomain/cgi-bin/cpdownload/cpanelwrap.cgi?mydomain(0)....@77.**.**.***......connected......receiving......Done
Fetching http://77.**.**.***/cgi-bin/cpdownload/cpanelwrap.cgi?mydomain(0)....@77.**.**.***......connected......receiving...Error 1.1 while fetching url http://77.**.**.***//cgi-bin/cpdownload/cpanelwrap.cgi?mydomain
...............
Unable to get uid of remote account...(trace information follows)...

[cpanelnick]

Please open a ticket @ https://tickets.cpanel.net/submit/

[webstyler]

Hello

Any other meet this issue ?

thanks

[cpanelkenneth]

If you still have access to the cPanel account on the source machine, are backups enabled? Are you able to successfully create a backup using the cPanel interface?

If the answer to the above questions is yes, then generate a backup on the source machine and transfer the backup file to the destination machine. YOu can then use the Restore cpmove/backup file feature in WHM to complete the transfer ( you can also do this via the command line using /scripts/restorepkg /path/to/backup-file ).