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  1. #1
    Registered User
    Join Date
    Sep 2007
    Posts
    2

    Default Copy an account from another server problem

    Hi I wonder if anyone could help me?

    I am trying to copy a reseller account from one server to another via WHM Copy an account from another server function but I keep getting the following error message
    .. Timeout during ssh session
    Does anyone have any suggestions as to how I can alter the time out time or how I can complete the transfer?

    Thanks

    Hopper

  2. #2
    Member
    Join Date
    May 2006
    Location
    Johannesburg, South Africa
    Posts
    881

    Default

    Can the one server actually SSH to the other server? You need to check this first, otherwise SSH could give all sorts of errors
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  3. #3
    Registered User
    Join Date
    Sep 2007
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    2

    Default

    Quote Originally Posted by SoftDux View Post
    Can the one server actually SSH to the other server? You need to check this first, otherwise SSH could give all sorts of errors
    Total noob here I'm afraid, Please can you tell me how do I check?

  4. #4
    Member
    Join Date
    Nov 2005
    Posts
    6

    Default Timeout on move of large accounts

    We are seeing exactly the same symptoms. Transfer of smaller accounts (less than 100M) works. Transfer of accounts over 300M always timeout.

  5. #5
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jan 2006
    Posts
    640

    Default

    Did you ever resolve this issue?

    I'm copying a handful of accounts using standard account copy options and they keep timing out. Both servers are on the same switch, not overloaded, no problems but it just keeps timing out and trying again. This must be a problem with the account copy script.

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