Copy account with password failed

[bigturnip]

I am trying to copy an account from one server to another, but I get the following message:

Copy Session Timed out!
(internal error) Tue Aug 9 01:12:54 2005 [24536] error: Died at /scripts/getremotecpmove line 40, line 1861.
at /scripts/getremotecpmove line 40
main::__ANON__('ALRM') called at /scripts/getremotecpmove line 169
eval {...} called at /scripts/getremotecpmove line 169
(internal error) Tue Aug 9 01:12:54 2005 [24536] error: Died at /scripts/getremotecpmove line 40, line 1861.
at /scripts/getremotecpmove line 169
Error while copying account...! Aborting Extraction

The account is about 150MB with 1.2GB of MysSQL Databases, which may be the problem, if there's a limit on the size of account you can move, does anyone know what it is?

Any ideas on another easy way to transfer it?

[chirpy]

You should copy it manually. That is, do a backup locally, copy that over and restore it using the WHM backup/restore options.

If you do a search for that timeout error you should find plenty of threads that discuss the issue.

[bigturnip]

Ok

So i've generated a full backup to a remote ftp server (inside a blank account on the new server).

Do I have to download the backup before I can restore it, or can I restore it from the server.

[chirpy]

You'll need to copy that backup for that account over to the new server and then use the WHM restore option to create it on the new server.

[bigturnip]

Are there any step by step instructions for a beginner

[nickb]

Search the forum properly and you will get a number of threads bout the issue like this >>

http://forums.cpanel.net/showthread.php?t=38641

[shashank]

You can do this :

/scripts/pkgacct username
scp /home/cpmove-username root@otherserver:/home

and restore cpmove file from whm.

Note : this would apply only if you have root access to both servers. otherwise remote full backup is the only option.