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  1. #1
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    Default cPAddon install button missing

    In the install cpaddon link in the whm, although the list is there to tick. there is no update/install button anymore, seems to have disappeared since the last forced update on several servers about a month ago.

  2. #2
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    no one has this prob ???

  3. #3
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by nzservers View Post
    In the install cpaddon link in the whm, although the list is there to tick. there is no update/install button anymore, seems to have disappeared since the last forced update on several servers about a month ago.
    What is the full cPanel version number?

    Are any third-party cPAddon vendors configured (e.g., for custom cPAddon modules)?

  4. #4
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    The versions range from a year old to the latest stable and release and no 3rd party addons on any of them.

  5. #5
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    Is there a command line or script I can use to restore the cpaddons page or install the addons?

  6. #6
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by nzservers View Post
    The versions range from a year old to the latest stable and release and no 3rd party addons on any of them.
    Quote Originally Posted by nzservers View Post
    Is there a command line or script I can use to restore the cpaddons page or install the addons?
    Applicable commands to run may vary depending on the source of the issue.

    I would start by using the following to rename the directory containing cPAddon modules from the default vendor, followed by testing the Install cPAddons page in WHM to see if it displays as intended:
    Code:
    # mv -v /usr/local/cpanel/cpaddons/cPanel /usr/local/cpanel/cpaddons/cPanel.backup
    If needing to revert the directory name change, the following can be used:
    Code:
    # mv -v /usr/local/cpanel/cpaddons/cPanel.backup /usr/local/cpanel/cpaddons/cPanel

  7. #7
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    Cheers Don that works and long as I don't Force Refresh of All cPAddon Sources the page displays fine after install/removal

  8. #8
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by nzservers View Post
    Cheers Don that works and long as I don't Force Refresh of All cPAddon Sources the page displays fine after install/removal
    When performing a forced refresh, does it appear to complete successfully or are there any displayed errors while it's in-action?

    For reference purposes, what is the full cPanel version number? The following command may be used to obtain this information via root SSH access:
    Code:
    # /usr/local/cpanel/cpanel -V

  9. #9
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    No errors at all, completes normally just doesn't load the page correctly after the force.

    As I said the 7 servers all have different versions from a year old to 11.24.

  10. #10
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by nzservers View Post
    The versions range from a year old to the latest stable and release and no 3rd party addons on any of them.
    Quote Originally Posted by nzservers View Post
    No errors at all, completes normally just doesn't load the page correctly after the force.

    As I said the 7 servers all have different versions from a year old to 11.24.
    Thank you for the clarification. Please note that the latest RELEASE is that of cPanel 11.25. When I tested I could not reproduce using cPanel 11.25.

    I apologize for the many questions; this information is greatly appreciated and needed to help verify the circumstances so we can better determine the source of the reported difficulty.

    To confirm, are you experiencing the issue (seen after a forced cPAddons refresh) when using cPanel 11.25 RELEASE, or is it an out-of-date build of RELEASE on version 11.24?

  11. #11
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    None of them are running 11.25 yet.

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