cpanel 11: ssh/shell access

[hploh]

Hello all,

I am using cpanel 11, when access to ssh/shell access > click at Manage SSH keys > and when tried on downloading either the public/private key, it allow me to download, but when open the file, the file is empty (no key inside)

Did anyone encounter this problem ?

Thanks

[cPanelBilly]

What is the exact version of cPanel 11 you are experiencing this on?

[hploh]

I am using WHM 11.2.0 cPanel 11.10.0-R16448, CENTOS Enterprise 5 i686 - WHM X v3.1.0 .

[cPanelBilly]

Please open a support ticket with us as I am having trouble duplicating this on the latest Release or Current builds.

[boilingsnail]

I'm having the exact same problem. So what's the answer ?

(cPanel 11.24.4-S33345 - WHM 11.24.2 - X 3.9 - CENTOS 5.2 x86_64)

[cPanelDavidG]

I'm having the exact same problem. So what's the answer ?

(cPanel 11.24.4-S33345 - WHM 11.24.2 - X 3.9 - CENTOS 5.2 x86_64)

This thread is over a year old. As a result, I recommend letting our technical analysts take a look at your server as this may be a different issue: http://tickets.cPanel.net/submit