Cpanel Backup/Ftp Login Failure

[mykroft]

Am getting the following error:

Can't call method "login" on an undefined value at ./cpbackup line 409, <PWCACHEENT> line 33

I have updated Net::FTP, I dont know what else to look for. Any ideas?

Thanks
Myk

[kdarray]

Am getting the following error:

Can't call method "login" on an undefined value at ./cpbackup line 409, <PWCACHEENT> line 33

I have updated Net::FTP, I dont know what else to look for. Any ideas?

Thanks
Myk

i am getting this too after replacing my old ftp backup server. any ideas how to correct? i created user accounts on the backup server for each of the source servers and the correct password.

the settings in cpanel backup including the username and password to login to the backup (target) server are also the same. still this error persists. the cpbackup can't login successfully to the target server generating the error message above.

where else should i be looking to see why i am getting this error and fix it. thanks