Is it cPanel bug?

[Shane_from_UK]

When ever our domain bandwidth exceed I am facing very wavered problem.If we browse the domain it shows the 509 error message "Bandwidth Limit Exceeded"

After browsing the domainname.com/cpanel its also showing the 509 error message "Bandwidth Limit Exceeded" for webmail as well but if we browse cPanel and webmail with the port no is working fine without any 509 error message "Bandwidth Limit Exceeded"

http://yourdomain.com/cpanel 509 error message (Bandwidth Limit Exceeded)

http://yourdomian.com:2082 allow to access cPanel

Can some one from cPanel tech support give us proper answer for this question ....

Regards,
Shane
Technology_in_progress

[SwapnilH]

Hello shane ,



Yes ,It's seems to be a cPanel bug . i am also facing same problem.


Regards ,
SwapnilH

[cPanelDavidG]

When ever our domain bandwidth exceed I am facing very wavered problem.If we browse the domain it shows the 509 error message "Bandwidth Limit Exceeded"

After browsing the domainname.com/cpanel its also showing the 509 error message "Bandwidth Limit Exceeded" for webmail as well but if we browse cPanel and webmail with the port no is working fine without any 509 error message "Bandwidth Limit Exceeded"

http://yourdomain.com/cpanel 509 error message (Bandwidth Limit Exceeded)

http://yourdomian.com:2082 allow to access cPanel

Can some one from cPanel tech support give us proper answer for this question ....

Regards,
Shane
Technology_in_progress

These forums are not an official means of technical support. I do recommend you contact your hosting provider to assist you with this issue.

If you are the hosting provider and have root (administrator) access to the server, please let our technical analysts take a look at your server so we can determine what is causing this: http://tickets.cPanel.net/submit

[cpanelnick]

Once your bandwidth is exceeded apache access will get suspended. Since http://domain:2082 uses cPanel's internal webserver it isn't counted in this.

[Shane_from_UK]

Thank you to David and Nick for there comments on my post

I will contact cPanel support if required any further communication regarding to this issue.