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Thread: cPanel Cannot be Access...

  1. #1
    Member
    Join Date
    Dec 2004
    Posts
    47

    Default cPanel Cannot be Access...

    I have a bit of a problem here which I can't solve it till now.

    When me or my client open http://www.xxx.com/cpanel the browser forward it to another address https://xxxxxx:2083/. The problem is the domain is not correct. It's not the server hostname. Does anyone know how to fix this?


    Sincerely,
    Hernan C. Halim

    MakassarNET Technologies, Inc.
    Makassar, South Sulawesi 90222 - INDONESIA
    Website: www.makassarhosting.net | www.makassarnet.com | www.situs-indonesia.com | www.makassar-design.com
    Email: info@makassarnet.com

  2. #2
    cPanel Product Evangelist Infopro's Avatar
    Join Date
    May 2003
    Location
    Pennsylvania
    Posts
    10,078
    cPanel/WHM Access Level

    Root Administrator

    Lightbulb

    Take a close look at your settings on the Tweak Settings Page of WHM. What you seek can be found there.

  3. #3
    Member arunsv84's Avatar
    Join Date
    Oct 2008
    Location
    127.0.0.1
    Posts
    372
    cPanel/WHM Access Level

    Root Administrator

    Default

    Have u tried accessing the cpanel using the server ip...?

    http://serverip/cpanel

    [root@linux ~]$ w
    1:00:01 up 28 years 300 days, 22:00, 1 user, Today's status : Fine

  4. #4
    Member
    Join Date
    Dec 2004
    Posts
    47

    Default

    Under Tweak Settings, I have enable:
    Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc.

    When visiting /cpanel or /whm or /webmail WITHOUT SSL, you can choose to redirect to:
    Hostname

    When visiting /cpanel or /whm or /webmail with SSL, you can choose to redirect to:
    SSL Certificate Name

    So everytime my clients is want to login to their cpanel let say http://www.abc.com/cpanel, it should forward to https://serverhostname:2083/. But in this case, it redirect to others domain https://xxx.com:2083/.

    Now I'm disable "Always redirect users to the ssl/tls ports when visiting /cpanel, /webmail, etc" so that my client could have access to their cpanel easily. But I wish I can enable this again. But I haven't found the solutions yet.


    Sincerely,
    Hernan C. Halim

    MakassarNET Technologies, Inc.
    Makassar, South Sulawesi 90222 - INDONESIA
    Website: www.makassarhosting.net | www.makassarnet.com | www.situs-indonesia.com | www.makassar-design.com
    Email: info@makassarnet.com

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