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Thread: cPanel cannot start and Error TailWatch

  1. #1
    Registered Member epadicom's Avatar
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    Aug 2010
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    Default cPanel cannot start and Error TailWatch

    Code:
    root@hosting.e-padi.com [~]# service cpanel status
    cpsrvd dead but pid file exists
    entropychat is stopped
    melange is stopped
    stunnel is stopped
    interchange is stopped
    qrunner is stopped
    =========
    When I am start cpanel service, its show me message error and here is the logs:
    Code:
    root@hosting.e-padi.com [~]# vi /usr/local/cpanel/logs/tailwatchd_log
    2009-09-21 15:41:37 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:41:37 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::Antirelayd not specified in --enable or --disable, ignoring
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::ChkServd is already enabled
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::Eximstats not specified in --enable or --disable, ignoring
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::cPBandwd not specified in --enable or --disable, ignoring
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Skipping restart since no changes resulted from arguments
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [main] [START] 27366 1253548720
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog (size:71) to 0 (requested 0)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/maillog (size:3687) to 0 (requested 0)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Caught up /var/log/exim_mainlog to 71
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restoring /var/log/exim_mainlog to catch up position 71
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog to position 71
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Caught up /var/log/maillog to 3687
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restoring /var/log/maillog to catch up position 3687
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/maillog to position 3687
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] 2009-09-21 15:58:40 UTC [Cpanel::TailWatch] tailwatch exiting on SIGTERM
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] tailwatch exiting on SIGTERM
    2009-09-21 15:58:42 UTC [main] [STOP Ok] 27366
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch::Utils::Stop] 2009-09-21 15:58:42 UTC [main] Current process '27366' stopped
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:42 UTC [main] [START] 27380 1253548722
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog (size:71) to 71 (requested 71)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/maillog (size:3687) to 3687 (requested 3687)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Caught up /var/log/exim_mainlog to 71
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restoring /var/log/exim_mainlog to catch up position 71
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog to position 71
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Caught up /var/log/maillog to 3687
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restoring /var/log/maillog to catch up position 3687
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/maillog to position 3687
    2009-09-21 16:04:28 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    ======
    Please help to fix this problem

    thanks all.
    Last edited by cPanelDon; 08-30-2010 at 09:42 PM. Reason: Inserted CODE BBcode to wrap CLI output
    e-Padi.com Hosting Murah
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  2. #2
    Registered Member epadicom's Avatar
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    Default

    I got same problem and still cannot fixed
    e-Padi.com Hosting Murah
    Cheap web hosting Indonesia - Register Domain - Dedicated Server (free cPanel/WHM) - affiliate Indonesia

  3. #3
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by epadicom View Post
    I got same problem and still cannot fixed
    There was a variety of detailed information provided in the opening post of this thread; please clarify by providing -- from your server -- the exact log messages and details describing the symptoms. Please also provide your full cPanel version and build number.

  4. #4
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Arrow Friendly Moderator Note

    Quote Originally Posted by epadicom View Post
    I got same problem and still cannot fixed
    Quote Originally Posted by cPanelDon View Post
    There was a variety of detailed information provided in the opening post of this thread; please clarify by providing -- from your server -- the exact log messages and details describing the symptoms. Please also provide your full cPanel version and build number.
    Please do not cross-post the same inquiry in different threads; this makes it difficult to assist and properly track which information is related to a specific inquiry. I will address your tailwatchd issue within the separate thread that you created earlier: cPanel cannot start and Error TailWatch - cPanel Forums

  5. #5
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Arrow Friendly Moderator Note

    I have relocated a few posts from a different thread to prevent confusion between different unique inquiries.

  6. #6
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by epadicom View Post
    Code:
    root@hosting.e-padi.com [~]# service cpanel status
    cpsrvd dead but pid file exists
    entropychat is stopped
    melange is stopped
    stunnel is stopped
    interchange is stopped
    qrunner is stopped
    =========
    When I am start cpanel service, its show me message error and here is the logs:
    Code:
    root@hosting.e-padi.com [~]# vi /usr/local/cpanel/logs/tailwatchd_log
    2009-09-21 15:41:37 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:41:37 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::Antirelayd not specified in --enable or --disable, ignoring
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::ChkServd is already enabled
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::Eximstats not specified in --enable or --disable, ignoring
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Cpanel::TailWatch::cPBandwd not specified in --enable or --disable, ignoring
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::Utils::EnableDisable] 2009-09-21 15:58:40 UTC [main] Skipping restart since no changes resulted from arguments
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [main] [START] 27366 1253548720
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog (size:71) to 0 (requested 0)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/maillog (size:3687) to 0 (requested 0)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Caught up /var/log/exim_mainlog to 71
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restoring /var/log/exim_mainlog to catch up position 71
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog to position 71
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Caught up /var/log/maillog to 3687
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restoring /var/log/maillog to catch up position 3687
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] Restored /var/log/maillog to position 3687
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] 2009-09-21 15:58:40 UTC [Cpanel::TailWatch] tailwatch exiting on SIGTERM
    2009-09-21 15:58:40 UTC [Cpanel::TailWatch] tailwatch exiting on SIGTERM
    2009-09-21 15:58:42 UTC [main] [STOP Ok] 27366
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch::Utils::Stop] 2009-09-21 15:58:42 UTC [main] Current process '27366' stopped
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch::ChkServd] Opening /var/log/chkservd.log in append mode
    2009-09-21 15:58:42 UTC [main] [START] 27380 1253548722
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog (size:71) to 71 (requested 71)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/maillog (size:3687) to 3687 (requested 3687)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Caught up /var/log/exim_mainlog to 71
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restoring /var/log/exim_mainlog to catch up position 71
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/exim_mainlog to position 71
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Caught up /var/log/maillog to 3687
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Reading back thirty lines starting at 0 (small file)
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restoring /var/log/maillog to catch up position 3687
    2009-09-21 15:58:42 UTC [Cpanel::TailWatch] Restored /var/log/maillog to position 3687
    2009-09-21 16:04:28 UTC [Cpanel::TailWatch::ChkServd] Opened /usr/local/cpanel/logs/tailwatchd_log in append mode
    ======
    Please help to fix this problem

    thanks all.
    I see "cpsrvd dead but pid file exists" but it is not clear what other difficulty you are experiencing. The log information provided is nearly a year old (from September of 2009) and unless your server's date is set incorrectly the log detail does not appear useful.

    Please provide the exact output that you see when restarting cPanel.

    To restart cPanel, please use the following command:
    Code:
    # /usr/local/cpanel/startup

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