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  1. #1
    Member
    Join Date
    Dec 2005
    Posts
    8

    Default Cpanel Config file is missing your dns info.

    I set up a new account and added a domain to it - and it created all the required entries - Web, Mail, DNS etc.

    I then accidentally deleted the DNS zone for that domain from the WHM DNS Zone editor.

    Now of course we get the foll msg in Cpanel :
    "Sorry, your Cpanel Config file is missing your dns info. "

    I tried to delete the account and recreate it with the same domain name - but Account Terminate fails with the error "Inavalid Domain" and does not complete.

    I even tried adding the Zone back manually with the DNS Zone editor and then trying to delete the account but same problem.

    All I want to do is delete the account and recreate it with the domain -
    But I am not able to do this.
    Any help would be appreciated.
    Thanks

  2. #2
    Member
    Join Date
    Mar 2004
    Location
    This Planet
    Posts
    984

    Default

    I see same problems with all new additions.
    The account cpanel shows:

    Sorry, your Cpanel Config file is missing your dns info. / 0

    No shared IP is shown
    No Mail Account creation possible

    Is this a BUG?
    I am on Latest CURRENT

    Anup

  3. #3
    Member
    Join Date
    Mar 2004
    Location
    This Planet
    Posts
    984

    Default

    In addition when i restart cpanel, ssl services start FAIL.
    The error)log gets truncated at that instant and so there's nothing in logs

    Clueless.
    Any suggetions

    TIA
    Anup

  4. #4
    cPanel Partner NOC cPanel Partner NOC Badge myusername's Avatar
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    Mar 2003
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    chown -R us.us *yourbase*
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    712
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    I know its old but in case anyone else has this problem look in /var/cpanel/users and make sure you have:

    DNS=domain.com

    and it should cure that...
    GlowHost.com | Professional Managed Web Hosting Since 2002.
    >> Fully Managed Dedicated, Cloud VDS, Reseller & Semi-Dedicated
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