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  1. 05-06-2005 12:37 PM #1
    the_bobara
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    Default cPanel doesn`t update

    Hello,
    one of my boxes doesn`t update i tried everything but without success, it just hold it.
    i don`t know how to describe it more.
    how to resolve this problem?


    WHM 10.1.0 cPanel 10.2.0-R25
    CentOS 3.4 i686 - WHM X v3.1.0

    excuse me for my bad English
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  2. 05-06-2005 04:26 PM #2
    chirpy
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    Default

    Posting what happens when you run /scripts/upcp would help together with the version you're currently running and the release tree you're trying to upgrade to.
    Jonathan Michaelson

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  3. 05-06-2005 04:59 PM #3
    the_bobara
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    Code:
    root@teddy [~]# /scripts/upcp
Found hostname to be teddy.domain.tld, which resolves to xxx.xxx.xxx.xxx
Hostname Virtual Host is already setup
PHP version file is up to date
Doing a manual update...
Cpanel updates are coming from layer2.cpanel.net
Checking /dev/hda....OK
x - creating lock directory
x - SKIPPING /usr/local/lib/php.ini (file already exists)
/usr/bin/freshclam: relocation error: /usr/bin/freshclam: undefined symbol: cl_md5file
Ftp Setup Script Version 6.0
Fetching version information from http://updates.cpanel.net/ftpinstall/version (RELEASE)....Done
    only this.
    this is the version
    WHM 10.1.0 cPanel 10.2.0-R25
    CentOS 3.4 i686 - WHM X v3.1.0
    Last edited by the_bobara; 05-06-2005 at 05:04 PM.
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  4. 05-07-2005 03:36 AM #4
    chirpy
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    Do you have a firewall installed and if so, have you opened up the ports required for cPanel updates?
    Jonathan Michaelson

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  5. 05-07-2005 05:21 AM #5
    the_bobara
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    yes i have, i use APF filewall, but now i turned it off and tried to update and some situation
    where may be the problem?
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  6. 05-07-2005 05:28 AM #6
    chirpy
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    Have a check in /var/log/cpupdate.log
    Jonathan Michaelson

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  7. 05-07-2005 06:03 AM #7
    the_bobara
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    Default

    Code:
    Sat Apr 30 20:50:50 EEST 2005
Using layer2.cpanel.net
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.164.152
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.164.1$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.1$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.16$
43%...86%...100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.164.152
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
5%...10%...15%...20%...26%...31%...36%...41%...47%...52%...57%...62%...67%...73%...78%...83%...88%...94%...99%...100%......D$
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.1$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.16$
11%...22%...33%...45%...56%...67%...79%...90%...100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...100%......Done
Got file ./etc/php.ini ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.16$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.164$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.1$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.16$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69$
100%......Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.$
13%...26%...39%...52%...65%...78%...91%...100%......Done
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.164.151
100%......Done
    this file contents only this but this is from 30th of April...i`m trying to update cpanel every day including today
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  8. 05-07-2005 01:33 PM #8
    cpanelben
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    When upcp stops running, does it return the command prompt to you or do you have to kill it?

    Try /scripts/updatenow followed by /scripts/upcp this time. Please post any errors.
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  9. 05-07-2005 02:05 PM #9
    the_bobara
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    Default

    no it just hold the proces and i need to kill it.
    when i type /scripts/updatenow :
    Code:
    root@teddy [~]# /scripts/updatenow
Sync Source: http://httpupdate.cpanel.net/RELEASE/scripts
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.164.152
100%......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/.cpanelsync.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
35%...71%...100%......Done
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/sysup.bz2....87%...100%......Done
Got file ./sysup ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/eximup.bz2....100%......Done
Got file ./eximup ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/quicksecure.bz2....100%......Done
Got file ./quicksecure ok (md5 matches)
Fetching http://httpupdate.cpanel.net/cpanelsync/RELEASE/scripts/eximup~.bz2....100%......Done
Got file ./eximup~ ok (md5 matches)
    but after /scripts/upcp only:
    Code:
    root@teddy [~]# /scripts/upcp
Found hostname to be teddy.domain.tld, which resolves to xxx.xxx.xxx.xxx
Hostname Virtual Host is already setup
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  10. 05-07-2005 02:14 PM #10
    cpanelben
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    Default

    Please submit a ticket, that'll be the quickest way to resolve this issue.
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