Cpanel Error When Compressing

[NetworkTown.Net]

Hi

I have a problem since i updated cpanel last week.

(internal death while parsing ./frontend/x3/filemanager/live_fileop.xml) Sun Mar 16 16:01:43 2008 [30688] error: open3: exec of zip -r /home/relax/public_html/images.zip images failed at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 22
Carp::croak('open3: exec of zip -r /home/relax/public_html/images.zip images ...') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel::SafeRun::Errors', '<&RNULL', 'GLOB(0x947100c)', 'GLOB(0x947100c)', 'zip', '-r', '/home/relax/public_html/images.zip', ...) called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3:pen3('<&RNULL', 'GLOB(0x947100c)', 'GLOB(0x947100c)', 'zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 22
Cpanel::SafeRun::Errors::saferunallerrors('zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2329
Cpanel::Fileman::__ANON__('zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2364
Cpanel::Fileman::_handle_compress('return', 'ARRAY(0x9249f80)', '/home/relax/public_html/images.zip', 'zip') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2985
Cpanel::Fileman::api2_fileop() called at (eval 10) line 1
eval '$dataref = [Cpanel::Fileman::api2_fileop(%CFG)];' called at cpanel.pl line 5004
main::api2_exec('Fileman', 'fileop', 'HASH(0x97c9514)', 'HASH(0x91e7a48)') called at cpanel.pl line 1459 main::cpexectag('open3: exec of zip -r /home/relax/public_html/images.zip images failed at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 22
Carp::croak('open3: exec of zip -r /home/relax/public_html/images.zip images ...') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel::SafeRun::Errors', '<&RNULL', 'GLOB(0x947100c)', 'GLOB(0x947100c)', 'zip', '-r', '/home/relax/public_html/images.zip', ...) called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3:pen3('<&RNULL', 'GLOB(0x947100c)', 'GLOB(0x947100c)', 'zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 22
Cpanel::SafeRun::Errors::saferunallerrors('zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2329
Cpanel::Fileman::__ANON__('zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2364
Cpanel::Fileman::_handle_compress('return', 'ARRAY(0x9249f80)', '/</pre><br /><b>Output Truncated by browser<pre></pre></div>

open3: exec of zip -r /home/relax/public_html/images.zip images failed at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 22
Carp::croak('open3: exec of zip -r /home/relax/public_html/images.zip images ...') called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 230
IPC::Open3::_open3('open3', 'Cpanel::SafeRun::Errors', '<&RNULL', 'GLOB(0x947100c)', 'GLOB(0x947100c)', 'zip', '-r', '/home/relax/public_html/images.zip', ...) called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291
IPC::Open3:pen3('<&RNULL', 'GLOB(0x947100c)', 'GLOB(0x947100c)', 'zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 22
Cpanel::SafeRun::Errors::saferunallerrors('zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2329
Cpanel::Fileman::__ANON__('zip', '-r', '/home/relax/public_html/images.zip', 'images') called at /usr/local/cpanel/Cpanel/Fileman.pm line 2364

Any idea why this is? Its not only on one account i tried it on diffrent cpanel accounts all same problem. Any help ?

Thanks

[Infopro]

Check this page for assistance.
http://forums.cpanel.net/showthread.php?t=66166

From your error:

'/home/relax/public_html/images.zip', ...) called at /usr/lib/perl5/5.6.2/IPC/Open3.pm line 291

Seems to me you'll need to upgrade perl.

[NetworkTown.Net]

Followed the steps my perl is 5.8.8

Any help? i need this fixed

[rpmws]

Followed the steps my perl is 5.8.8

Any help? i need this fixed

try a /scripts/ucp --force after the perl upgrade

[NetworkTown.Net]

I get a message no such directory exist.

[ckh]

there was a typo there. Should be:

/scripts/upcp --force

[lorio]

The old perl libs ( /usr/lib/perl5/5.6.2 ) are used when 5.8.8 is installed. Updating perl won't help.

exec of zip -r /home/relax/public_html/images.zip images failed

Looks like zip is missing. Just yum install zip and you're done.