cPanel install "hang"

[yanurmal]

Hi

This is my first experience installing cpanel.
I install cpanel on centos 5.7, Intel Xeon, RAM 8Gb, Hdd 500G.

When the installation is running, it suddenly stopped on the line:
- Ssystem [BEGIN]: / usr / local / cpanel / scripts / mysqlup - force

What causes the above situation and what should I do to solve it.
Please help, thank you.

[cPanelMichael]

Hello

Does the installation remain at that point without proceeding, or does it eventually fail with a specific error message?

Feel free to open a ticket with us if you want us to take a closer look:

Submit A Ticket

Thank you.

[cPanelTristan]

Could you also trace the installation PIDs to see what it might be doing at the point it fails?

ps aux | grep latest
lsof -p PID#

Here you would replace PID# with the PID of the installation process. You might even need to use "pstree -u root -p" to track down the installation processes to see them in a tree listing for what is the last running latest process and then "lsof -p PID#" for that process.

Additionally, depending on how much of cPanel has installed, you might check /usr/local/cpanel/logs/error_log for any details or /var/log/cpanel-install-thread0.log and /var/log/cpanel-install-thread1.log files (these last two are the cPanel installation logs).

[yanurmal]

Thanks all, it's solved.

Apparently, MySQL install take long time to complete.
About 20 minutes, there should be a message of this.