cPanel License Question... unkown behaviour

[lamp]

Hello,

I have a question about how the cPanel license works. I bought a one-time license thinking that it would never expire.

On several occasions now, my clients have tried to log into their panel to find a message saying that the license running on the server had expired. Not knowing exactly how to proceed, I logged into my admin interface (whm) and that fixed the problem. I didn't do anything special, I just logged in.

Does anyone know why I need to log into the whm to fix a bogus "license has expired" message on the client side? Am I missing something here? How exactly does the server try to "validate" the license???

You help is very much appreciated.

[lamp]

Several answers are already on the board. Thanks.

[Ali Hamad]

hmmm , have you change your server's hostname ?

in general , /usr/local/cpanel/cpkeyctl and /usr/local/cpanel/cpanel scripts will fix your issue .

[chirpy]

Indeed. Follow the cPanel License stick thread and if you have no joy after all those steps, you should contact cPanel.