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  1. #1
    Member
    Join Date
    Aug 2001
    Posts
    421
    cPanel/Enkompass Access Level

    Root Administrator

    Default CPanel Login Problem

    I have two users who, after upgrading their browsers to IE 6.0, can no longer access their CPanels -- they don't get the login box, instead it immediately goes to the &Access Denied& page. The security settings for their browsers is set to &Automatic Login with Username and Password& for logons. They can access CPanel without any problems using Netscape.

    Has anyone else run into this problem?

  2. #2
    Registered User
    Join Date
    Mar 2002
    Posts
    1

    Default

    I have not been able to access Cpanel at all.

    It gives me the same message as above

  3. #3
    Member
    Join Date
    Aug 2001
    Posts
    839

    Default

    Are they trying to get in via regular port 80 connection (/controlpanel or /cpanel) ?

    Try /etc/rc.d/init.d/cpanel3 restart .......

    In your process list is &cpaneld& running?
    Is there a process bound to &2083& running as well?

    Try killing portsentry and restarting cpanel with the above syntax as well.
    ..............................


    http://www.fastservers.net/

    travis@fastservers.net
    ..............................

  4. #4
    Member
    Join Date
    Aug 2001
    Posts
    421
    cPanel/Enkompass Access Level

    Root Administrator

    Default

    Hi CPanel is running and everyone else can access their control panels. The users who have trouble are all running IE 6.0 with Windows XP or Windows ME. They receive the following error messages:

    Server: cpaneld/4.4
    Connection: close Date: Tue, 12 Mar 2002 21:11:43 -0500 Content-type:
    text/html Cache-Control: no-cache Pragma: no-cache


    or

    The Page Cannot Be Displayed

    They can access the control panel using Netscape but not IE 6.0

  5. #5
    Member
    Join Date
    Dec 2001
    Posts
    746

    Default

    IE 6 has a lot of problems, including security issues. unless they insist on using it, I would steer away from it.

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