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  1. #1
    Member
    Join Date
    Jul 2003
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    111

    Default cPanel maintenance is already running?

    Hi,

    I am getting the following message when trying to update cPanel.

    [20110527.083824] 0% complete [20110527.083824] Detected cron=0 (manual flag passed on command line) [20110527.083824] E cPanel maintenance is already running. Please wait for the previous maintenance to complete, or kill off all maintenance processes and try again.

    I have tried killall -9 upcp and nothing happens.

  2. #2
    cPanel Development cpanelkenneth's Avatar
    Join Date
    Apr 2006
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    Root Administrator

    Default Re: cPanel maintenance is already running?

    Look for a process named maintenance. In 11.30 many of the tasks formerly performed by upcp are now handled by one of several different scripts. These scripts are run as child processes of upcp. updatenow and maintenance are two such scripts.
    Kenneth
    Product Manager
    cPanel, Inc.

  3. #3
    Member
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    Jul 2003
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    111

    Default Re: cPanel maintenance is already running?

    Got it working now. Thanks :-)

  4. #4
    cPanel Partner NOC cPanel Partner NOC Badge
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    Jun 2007
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    Cardiff, UK
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    cPanel/Enkompass Access Level

    DataCenter Provider

    Default Re: cPanel maintenance is already running?

    I've just had this issue and gone around in circles trying to find a maintenance process that didn't exist. It turns out that the update script appears to only be looking for the word maintenance anywhere in the process list and got caught by:

    /usr/lib/courier-imap/bin/imapd /home/someuser/mail/someusermaintenance.co.uk/mailuser

    Obviously full details replaced for privacy. Once the process was killed the upgrade proceeded. Can you raise this as a bug Kenneth or should I do this via a ticket?

  5. #5
    cPanel Staff cpanelnick's Avatar
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    Feb 2003
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    Houston, TX
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    Default Re: cPanel maintenance is already running?

    Quote Originally Posted by PenguinInternet View Post
    Can you raise this as a bug Kenneth or should I do this via a ticket?

    case 50290 has been opened to track this.
    -Nick
    cPanel Inc.

    Need support? Submit a request here. Complimentary support is available to all license holders regardless of where you purchased your license.
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  6. #6
    Member
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    Apr 2003
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    cPanel/Enkompass Access Level

    Root Administrator

    Default Re: cPanel maintenance is already running?

    I just experienced the same problem.
    A user's PHP process contained "maintenance" in it's name - cPanel was failing to update.
    I had to kill it off in order to "upcp". I just hope the script doesn't impact our customer's website in any way.

    I had a similar issue yesterday where I started a screen session titled "easyapache" (for the client's convenience) - the easyapache script wouldn't start because cPanel thought easyapache was already running.

    Please use more specific process checks.
    Dylan Botha

  7. #7
    cPanel Staff cPanelTristan's Avatar
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    Root Administrator

    Default Re: cPanel maintenance is already running?

    Cases 50290 and 50298 (the backport for 11.30) should already have been resolved. The 50298 case was built for 11.30.0.27 or higher. If you are still having this happening when "maintenance" is in a PHP process name, please submit a ticket for us to investigate this further.
    cPResources: Support Options | More Support Options | Forums Search | cPanel.net Site Search | Mailing Lists(Alt) | Docs
    -- Tristan, Forums Technical Analyst, cPanel Tech Support

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