#1 (permalink)  
Old 06-12-2004, 11:45 AM
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Instant
Cpanel not working

Hello, i own http://instantdesign.net and my cpanel does not work it keeps coming up as
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@instantdesign.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


This happened right after i build the easyapache on my WHM though my WHM still works but the cpanel doesnt why is this?
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Old 06-12-2004, 11:49 AM
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Did you upgrade your WHM/cPanel?
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Old 06-12-2004, 12:19 PM
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wut u mean?

Update apache using easyapache, or the WHM's apache builder by clicking here.
Once apache is updated, you should then update to cPanel 9.4.0 build 10 or later by clicking here. (This is now required as the easyapache update will break /cpanel, and other urls.)

i upgrade both things and my cpanel stoped wqorking
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Old 06-12-2004, 03:14 PM
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jmherbison
Instant,

I did the same thing, and have not been able to get it fixed yet.

Just to let you know if you don't already. You can access the Cpanel by using http://instantdesign.net:2082. just /cpanel doesn't work. If I find out how to fix this I will let you know.

Thanks,
Jmherbison
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Old 06-12-2004, 03:31 PM
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jmherbison
Instant,

I got a fix for the problem. If you go into your WHM under Server Setup click on Enable/Disable SuExec. It will be enabled and you need to disable it. Once you do this /cpanel will work again. That is the only thing that I have found so far that works.

Thanks,
jmherbison
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Old 06-12-2004, 03:43 PM
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Security A Security hole has been discovered in the cPanel's suexec/mod_php handlers.
Which is where the problem began apparently.
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Old 06-12-2004, 06:40 PM
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ya but now i got anothjer problem when i make a subdomain on my whm the account is there and the subdomain gets created but it wont access the subdomain it will only be on the /~ thing for the account to go online, how do i fix this?
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Old 06-12-2004, 06:45 PM
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jmherbison
You might want to do some heavy reading in the forum. When you create a subdomain it is just like registering a new domain. You have to wait until DNS propogates. Which could be 24-48 hours. On you computer set your DNS to the DNS of the Server and you will be able to view it as soon as you create it.

Thanks,
Jmherbison
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Old 06-12-2004, 11:55 PM
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umm lol for me subdomains work if i create them with unlimited resourcs then modify, but if i create them on a plan it wont work only the ~ will
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