cpanel not working but whm does...

[senoj2k]

im having a bit of troble with my server 212.58.145.140 after some recent attacks

whm
https://212.58.145.140:2087/
http://212.58.145.140:2086/

works fine both secure and none secure

but cpanel it self
https://212.58.145.140:2083/
http://212.58.145.140:2082/

does not work at all

[Murtaza_t]

What is the error when you visit cPanel?
Also check for errors(if any) in /usr/local/cpanel/logs/error_log while restarting the cpanel service.

[senoj2k]

thanks for the quick reply ive been trying to get things working allday long

basicly if you try and access cpanel it self you get The page cannot be displayed

i cannot view that folder btw /usr/local/cpanel/logs/error_log i can get as far as /usr/local/cpanel/

[Murtaza_t]

Do you have any firewall on the server, make sure that port 2082 and 2083 is open on your server.

I would suggest you get some help from some you trust. Or may be raise a icket with cPanel Support.

[AndyReed]

Murtaza_t is right. See if you're blocking ports 2083 and/or 2082. Any folders were deleted by mistake/accident? Ask whoever worked on your server to look into this problem.

[senoj2k]

thanks for your advice guys i appreciate your help, and any one who does manage to point in the right direction to get it fixed can have free hosting for life of corse btw , anyway ill probally have to end up paying out more money for it to be fixed...

but now you mention it when my server was getting spammed i try and ban the offeneders in ip address in iptables i was way out of my depth and did not know what i was doing so i hope i did know mess it up, if so any able point me in the right direction to check if these ports are banned?


also there is one ofter thing when i was being attacked i did update to bleeding EDGE tree, i figured there old exploits would then not be able work i know probally a big mistake i since then downgraded it could this of messed things up ?

[dave9000]

if you updated to EDGE and then dropped back I would suggest going back to EDGE as there are some big differences in them.

Also one thing I have noticed on my cpanel boxes is if the load is very high then WHM will work but cpanel will not work.

Will give a page timeout error

[senoj2k]

thanks for the update dave, im updating back to the EDGE stuipd me, then hopefully ill find a fix, every think does seems to work perfet in WHM just page cannot be displayed for cpanels

every think ran perfet for 6 months untill i got targeted by some hackers sucking all my cpu

i decided to update to get rid of this things that kept running

and now the name servers http://www.dnsreport.com/tools/dnsre...hosting.org.uk

and cpanel it self dont work but yet all the processes are up and every think seem ok in whm

[celliott]

Have you tried logging into SSH and restarting cpanel?

I think its /etc/rc.d/init.d/cpanel restart

[gordypordy]

Did your server crash/was it rebooted after the hacks?

If so, you would be able to access your WHM area but your Cpanel might not work if you have not manually restarted your services in your WHM area.

Scroll to the bottom of your WHM area for RESTART SERVICES, restart your apache and any other service which may not be working, see if that helps. If so you might also have to restrat BIND FTP EXIM etc, manually also b4 they work properly.

regards

[rajgautam]

If none of the techniques works then try this:
#mv /usr/local/cpanel /usr/local/cpanel.old
#/scripts/upcp --force

It will refresh all the cpanel binaries and it will be just like fresh cpanel install.
good luck!!

[OCX]

check your named.conf file and see if it looks normal

if not..grab your backup and replace it..
then restart named



OCX

[xidica]

See if the following will give you a process ID or show that it's at least listening on the right ports :

netstat -atnp | grep "2082\|2083\|2086\|2087"

If not, I'm guessing cpsrvd is borked.

[senoj2k]

wow thanks for the support guys ,

yes i have tryed restarting cpanel via ssh everything starts up fine all services are running

thinking back cpanel and domains did stop working when i did upgrade to the edge to try and stop my cpu being exploited i am a bit out of my depth here

refreshing all the cpanel binaries and it will be just like fresh cpanel install does sounds like what it needs thanks rajgautam if i do run this can things get more messed up though or am i safe?

and thanks xidica i just ran netstat -atnp | grep "2082\|2083\|2086\|2087"

root@cpanel [~]# netstat -atnp | grep "2082\|2083\|2086\|2087"
tcp 0 0 0.0.0.0:2082 0.0.0.0:* LISTEN
15766/cpsrvd - wait
tcp 0 0 0.0.0.0:2083 0.0.0.0:* LISTEN
15755/stunnel-4.04l
tcp 0 0 0.0.0.0:2086 0.0.0.0:* LISTEN
15766/cpsrvd - wait
tcp 0 0 0.0.0.0:2087 0.0.0.0:* LISTEN
15755/stunnel-4.04l
root@cpanel [~]#

the results seem ok?

does any one else have any more brain waves?