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  1. #1
    Registered User
    Join Date
    Jun 2010
    Posts
    1

    Default cpanel serivce

    hi
    plz i want answer
    I want to know if the service is free of cpanel
    Is there a bill after the Cpanel to solve the problem on the server?

  2. #2
    cPanel Staff cPanelJared's Avatar
    Join Date
    Feb 2010
    Location
    Houston, TX
    Posts
    1,066

    Default There is no charge for cPanel support

    If you are a Web site owner who only has access to cPanel, you need to contact your host for assistance.

    If you are a server administrator who has root access to the WebHost Manager, we provide ticket-based support at no charge. This service is complimentary. You should always contact your host first for assistance, but you are welcome to submit a ticket, and we will assist you at no charge.

    The first link in my signature will guide you to who you should contact for support, and the following link will allow you to submit a complimentary ticket:

    https://tickets.cpanel.net/submit/in...ckets&product=
    For hands-on assistance, please reference our new support information page: Where should I go for support?
    cPResources: Support Options - Submit a ticket here - Additional Support Options - Forums Search - Mailing Lists(Alt) - Documentation


    -- Jared Ryan, Technical Analyst, cPanel Technical Support

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