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  1. #1
    Member
    Join Date
    Jul 2005
    Location
    Belgium
    Posts
    78

    Thumbs down cpanel SSL service failed

    hi people,

    I didn't changed anything now i'm no longer able to start the cpanel ssl service.After searching here.Ifound something about an imap fileI do not have such a file when i run this

    ./cpsrvd-ssl --bincheck
    i get this

    ./cpsrvd-ssl: error while loading shared libraries: /usr/local/cpanel/perl/Net/SSLeay/SSLeay.so: cannot open shared object file: No such file or directory
    now howto fix that ... i did the mail convert thingy releated to the imap security hole does that have anything todo with it ?

  2. #2
    cPanel Staff cpanelnick's Avatar
    Join Date
    Feb 2003
    Location
    Houston, TX
    Posts
    4,514

    Default

    Quote Originally Posted by cpanllover
    hi people,

    I didn't changed anything now i'm no longer able to start the cpanel ssl service.After searching here.Ifound something about an imap fileI do not have such a file when i run this



    i get this



    now howto fix that ... i did the mail convert thingy releated to the imap security hole does that have anything todo with it ?

    cd /usr/local/cpanel/src/perl/Net-SSLeay.... (dir might not be exactly right as I'm in an airport right now and can't check)
    ./build
    make
    make install

  3. #3
    Member
    Join Date
    Jul 2005
    Location
    Belgium
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    78

    Default

    it gives me an error about the version of openSSL i use i upgraded i to the latest release (security holes fixed) and it doesn't work worked fine before

  4. #4
    Member
    Join Date
    Aug 2009
    Posts
    9

    Default

    Sorry for bumping up an old thread, but I am having the same problem and do not know how to fix it.

    I'm not very familiar with installing cPanel but did so using the helpful documentation supplied from my reseller.

    Everything seems to run fine - I have installed SSL certificates on both server.domain.com and domain.com but keep getting the following e-mail every day:
    Code:
    Native SSL support failed to pass the startup test.  stunnel was started instead.
    The exact error was: [linktest=/usr/local/cpanel/bin/linktest-ssl: error while loading shared libraries: /usr/local/cpanel/perl/Net/SSLeay/SSLeay.so: cannot open shared object file: No such file or directory
    ] [binary=/usr/local/cpanel/cpsrvd-ssl] [cpsrvd=/usr/local/cpanel/cpsrvd-ssl: error while loading shared libraries: /usr/local/cpanel/perl/Net/SSLeay/SSLeay.so: cannot open shared object file: No such file or directory
    ]
    
    You should attempt run /usr/local/cpanel/bin/nativessl-install or submit a support request at https://tickets.cpanel.net/submit/
    When I try /usr/local/cpanel/bin/nativessl-install to install I get an error 'No such file or directory' - I have been told by my reseller to try '/usr/local/cpanel/bin/nativessl-install', I get:
    Code:
    root@server [/usr/local/bin]# /urs/local/cpanel/bin/native-ssl install
    -bash: /urs/local/cpanel/bin/native-ssl: No such file or directory
    root@server [/usr/local/bin]#
    I have no idea what the problem is - both server.domain.com and domain.com can be accessed via https with no problem - but I don't know why this error is happening and how to fix it.

    Has anybody got any ideas?

    Many thanks

  5. #5
    Member
    Join Date
    Jan 2002
    Location
    UK
    Posts
    248

    Default

    Old thread, I know, but on the off chance that you're still seeing problems, you have a typo in your command:

    root@server [/usr/local/bin]# /urs/local/cpanel/bin/native-ssl install
    Should be

    Code:
    /usr/local/cpanel/bin/nativessl-install

  6. #6
    Registered User
    Join Date
    Jul 2004
    Posts
    2

    Default Re: cpanel SSL service failed

    I had the same problem and I fixed it by installing ExtUtils::Install module.

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