cPanel Subdomain issues WHM 8.5.4 cPanel 8.5.4-R7_

[midnightz]

There is a serious bug with the trailing / that is being forced onto pages.

WHM 8.5.4 cPanel 8.5.4-R7_

I have a client that complained that she couldnt do a subdomain redirect and after checking, well she is right. It wont redirect to a page such as blah.html

It says to end the URL with a / but that doesnt work and its a little frustrating.

SubDomain Redirection

landyss.thisdomain.com is currently being redirected to Save (here is where the field box is for the URL redirect.

Note: If you wish to have filename redirection (example: http://landyss_thisdomain.com.thisdomain.com/test.html -> http://redirecturl/test.html) be sure to end a trailing / on the end of the url.

That doesnt work it gets a 404

any help on this - please

this bug sucks

I have tried veery confiq possible - it doesn't work

Please help - thanks

[Radio_Head]

same here , new subdomain redirections doesn't work , 2 boxes

[Radio_Head]

it doesn't work because

RewriteCond %{HTTP_HOST} ^test$ [OR]
RewriteCond %{HTTP_HOST} ^www.test$

should be instead

RewriteCond %{HTTP_HOST} ^test$ [OR]
RewriteCond %{HTTP_HOST} ^www.test$ [OR]

[midnightz]

Originally posted by Radio_Head
it doesn't work because

RewriteCond %{HTTP_HOST} ^test$ [OR]
RewriteCond %{HTTP_HOST} ^www.test$

should be instead

RewriteCond %{HTTP_HOST} ^test$ [OR]
RewriteCond %{HTTP_HOST} ^www.test$ [OR]

Yep,

You need to edit all subdomains .htaccess and take away the trailing /

its a pain.

I have a new client with like 100 of them :?

[midnightz]

This has been verifyed with my data centers and also 10 customers.

cPanel please relaese a fix for this problem,

Thanks

[B12Org]

Yes, or a script that will fix everyones would be nice. I have about 200 clients, and all of them have at least 3 of those files, that will take a lot of time.

[midnightz]

Originally posted by B12Org
Yes, or a script that will fix everyones would be nice. I have about 200 clients, and all of them have at least 3 of those files, that will take a lot of time.

It shouldn't affect any subdomains if they were there before the upgrade, it only affects new sub domains going to a document.ext

Since those older subdomains are already in the htaccess file.

But new sub domains created and new clients will notice if they try.

I hope a patch comes out soon as well

[Radio_Head]

Originally posted by midnightz
It shouldn't affect any subdomains if they were there before the upgrade, it only affects new sub domains going to a document.ext

Since those older subdomains are already in the htaccess file.

But new sub domains created and new clients will notice if they try.

I hope a patch comes out soon as well

I agree , only new subdomains.

[Radio_Head]

the problem has still to be fixed ....

[midnightz]

Originally posted by Radio_Head
the problem has still to be fixed ....

I was told it was given to the developers to fix this bug

[stasd]

Cpanel we need help with this problem!

[midnightz]

Hello,

This should now be fixed in EDGE builds, let me know if you still see trouble with new redirects after upgrading.

From Cpanel support

[stasd]

Subdomains doesn't work and new domain too

[lordadz]

Hi,
Is there a fix a total n00b can implement?

this:

it doesn't work because

RewriteCond %{HTTP_HOST} ^test$ [OR]
RewriteCond %{HTTP_HOST} ^www.test$

should be instead

RewriteCond %{HTTP_HOST} ^test$ [OR]
RewriteCond %{HTTP_HOST} ^www.test$ [OR]

means absolutely nothing to me..

I should add I am using a reseller account that is running cPanel 8.5.4-RELEASE 72 and WHM.
I have tried adding subdomains, and they work when I point the browser to /mydomain.com/subdomain but not /subdomain.mydomain.com - I get the IE "Cannot find server" message.

I have tried restarting dns in WHM - I read that this sometimes works - but it doesn't help.

Also - is this version of cPanel an unstable version? I'm just wondering why my host would put this version on instead of a stable version.

Any help is appreciated,
Adz

[cpanelnick]

Originally posted by lordadz
Hi,
Is there a fix a total n00b can implement?

this:


means absolutely nothing to me..

I should add I am using a reseller account that is running cPanel 8.5.4-RELEASE 72 and WHM.
I have tried adding subdomains, and they work when I point the browser to /mydomain.com/subdomain but not /subdomain.mydomain.com - I get the IE "Cannot find server" message.

I have tried restarting dns in WHM - I read that this sometimes works - but it doesn't help.

Also - is this version of cPanel an unstable version? I'm just wondering why my host would put this version on instead of a stable version.

Any help is appreciated,
Adz

Upgrading to EDGE and re-saving the redirect will fix the problem.