cPanel Ticket sistem

[Spokuz]

Is it just us or are you also having dificulties in opening a support ticket in cpanel?

We get asked to give a suport access number, but there is no field were to put it!

[Spokuz]

No one, just us?!

[nyjimbo]

Is it just us or are you also having dificulties in opening a support ticket in cpanel?

We get asked to give a suport access number, but there is no field were to put it!

What browser are you using?. I see alot of weird stuff with Opera and sometimes Firefox.

[hightekhosting]

Hi all,

I know this is an old post, but rather than open a new thread, I thought I'd bump this one up.

We seem to be having this issue at present.

We cannot see the access ID field.

We have tried:

Firefox 3.0.10
IE 8
Opera 9.64
Safari 4

But still the same issue is visible.

Does anyone have any ideas on how to get around/fix this up?

Cheers.

[cPanelDavidG]

If anyone else encounters this issue, drop us an email to cs@cpanel.net so we can further investigate.

Additionally, send a separate email to cs@cpanel.net with the issue you were submitting a ticket for so we can have that issue addressed as well.