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  1. #1
    Member
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    Apr 2005
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    Default cPanel users can't change their own passwords

    WHM 10.1.0
    cPanel 10.2.0-R67
    SuSE 9.0 i686
    WHM X v3.1.0

    Ok, so it's like this:
    1) user logs in with user/pass
    2) in cPanel he goes to "Change Password"
    3) trys to change password but he gets:

    Code:
    Password Maintenance  
    
    Changing password for <username>.
    Old Password: 
    passwd: Authentication failure
    Happens to ALL accounts.
    Any fix? Thank you.

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Default

    Considering this in the cPanel changelog:
    10.2.0 (build 79) - BETA Tree Linux i686
    Relink resetpass program.
    I'd suggest upgrading to the latest RELEASE tree and see if that fixes it for you.
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

  3. #3
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    Default

    Quote Originally Posted by chirpy
    Considering this in the cPanel changelog:

    I'd suggest upgrading to the latest RELEASE tree and see if that fixes it for you.
    Running cPanel Build 10.2.0-RELEASE 82.

    Same problem.

  4. #4
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    Default

    *bump*

    Anyone?

  5. #5
    cPanel Staff cpanelnick's Avatar
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    Default

    Might be SuSE specific, submitting a support ticket would be the best way to go.

  6. #6
    cPanel Partner NOC cPanel Partner NOC Badge
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    Default

    This does appear to be SuSE specific...we're working on it.

  7. #7
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    Default

    Quote Originally Posted by cPanel NickN
    This does appear to be SuSE specific...we're working on it.
    Thank you. Waiting for your update.

  8. #8
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    Default

    cPanel tickets ID# 100320 was closed, but I still have the same problem.

    Updated to cPanel 10.2.0-S83 - same problem.
    Updated to cPanel 10.2.0-C88 - still the same.

    Fixed in what version pls? Don't tell me is in EDGE....

  9. #9
    cPanel Partner NOC cPanel Partner NOC Badge
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    as of right now, only in EDGE.

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