The cPanel Users File does not exist

[cider head]

in my user menu i am getting the message below:

The cPanel Users File does not exist: /var/cpanel/users/subcider The cPanel Users File does not exist: /var/cpanel/users/subcider The cPanel Users File does not exist: /var/cpanel/users/subcider We are installing in /home2/subcider/public_html/city

i don't really know what i am doing or know how to fix this.

[chirpy]

Have you checked to see whether the file /var/cpanel/users/subcider actually exists or not? If not, you'll have to recreate it using another user account in the same directory as a template.