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cPanel/WHM crash on new accounts. (run /scripts/updatenow;/usr/local/cpanel/startup)
  
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  1. 07-24-2003 01:13 AM #1
    buccaneerob
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    Default Latest update causes Cpanel to crash after creating new account!?!?

    It seems like ever since I've updated to the latest version that every time a new account is trying to be created CPanel crashes!

    I'm unable to access WHM, e-mail, apache is still functioning however.

    After restarting Cpanel, it all comes back up, until trying to create a new account again!

    Any ideas would help!

    Thanks
    Rob

    cPanel.net Support Ticket Number:
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  2. 07-24-2003 01:25 AM #2
    cpanelnick
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    Default

    Do you have the EXPERIMENTAL web root protection turned on?

    cPanel.net Support Ticket Number:
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  3. 07-24-2003 02:41 AM #3
    thedavid
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    Default

    Originally posted by bdraco
    Do you have the EXPERIMENTAL web root protection turned on?

    cPanel.net Support Ticket Number:
    I actually just started getting this too. Most recent release, updated today. The server that this is on is a stock rackshack server I just ordered/setup today, so it's a plane-jane cpanel install. I also noticed that there were no accounts in the account list.

    Interesting. Since I just got the server today and am not really using it for paying customers, not that big of a deal. But still strange.

    I did re-compile apache, php, and the kernel but did not select the option for experimental web root protection.

    -David

    cPanel.net Support Ticket Number:
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  4. 07-24-2003 02:56 AM #4
    sexy_guy
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    Default Second time today that all Login functions fail!!!

    Whats going on with this? We havent upgraded in ages yet today all our sites lost the ability to log into their control panels twice. Both times people were getting a PAGE NOT FOUND.

    When i restarted it i saw this;

    root@srv08 [/home/admin]# /etc/rc.d/init.d/cpanel3 stop
    Stopping Cpanel7 services: [FAILED]
    Stopping Cpanel7 log services: [FAILED]
    Stopping Cpanel7 Chat services: [FAILED]
    Stopping Melange Chat services: [FAILED]
    Stopping InterChange services: [ OK ]
    Stopping Cpanel3 ssl services: [FAILED]
    Stopping Web Host Manger services: [FAILED]
    root@srv08 [/home/admin]#

    Whats up with this?

    Then i started it. Give it another 8hrs and we will have to start this again. Whats up with this? We havent upgraded in 3 weeks now all of a sudden we are getting this?

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  5. 07-24-2003 03:16 AM #5
    Dathorn_ADT
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    This has happened on several of our servers as well, all after the time of which they each would have updated this morning. Quite annoying to say the least.

    cPanel.net Support Ticket Number:
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  6. 07-24-2003 03:48 AM #6
    Dathorn_ADT
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    It seems like every new account creation may be causing this, not for certain though.

    cPanel.net Support Ticket Number:
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  7. 07-24-2003 04:47 AM #7
    andyf
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    Default

    Getting this across a whole load of servers here too. bdraco?

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  8. 07-24-2003 04:54 AM #8
    royisher
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    Default Also here

    It went down also here, and the option for experimental web root protection is off.

    cPanel.net Support Ticket Number:
    Royi Sher
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  9. 07-24-2003 05:19 AM #9
    crazy2
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    Default

    Same here on two servers.

    R84, RH 7.3

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  10. 07-24-2003 05:24 AM #10
    crazy2
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    Does anyone know if the latest edge correct this?

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  11. 07-24-2003 05:26 AM #11
    andyf
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    No idea, but this is causing us major problems. It needs sorting ASAP.

    [edit]

    Edge90 does NOT resolve the problem.
    Last edited by andyf; 07-24-2003 at 05:32 AM.
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  12. 07-24-2003 05:50 AM #12
    Dathorn_ADT
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    This is absolutely ridiculous, what kind of piss poor testing do they even do on this before releasing it? The problem is indeed caused by creating new accounts.

    cPanel.net Support Ticket Number:
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  13. 07-24-2003 05:51 AM #13
    Chelp2
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    Angry Same here.

    What is going on. We don't auto update anymore to try to avoid things like this happening and now there are no cpanel functions.

    That is so Irritating.

    cPanel.net Support Ticket Number:
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  14. 07-24-2003 07:14 AM #14
    maxbia
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    Are all you guys on release ? i hope this isnt on stable

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  15. 07-24-2003 07:47 AM #15
    LS_Drew
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    Default

    sorry for horning in on your problem here guys, but what is 'experimental web root protection' and how can we learn more about it, test it, etc?

    cPanel.net Support Ticket Number:
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