Creating account if host already exist

[Master of Code]

Hello all.
I got server with installed WHM. I created and tuned up my server, but now i need to create cpanel account for existing domain. When i click 'create' button WHM returns error:

Account Creation Status: failed (Sorry, a DNS entry for site.com already exists, please delete it first (from all servers in the dns cluster) )

How can I create account for existing domain?

Regard, Alex

[Master of Code]

Any advice?

[Master of Code]

Realy need to fix this problem fast.

[stoo2000]

Follow the instructions

Delete the domain from the DNS and then make the account, and it will re-add the domain to the DNS for you with the correct entries.

Stuart

[Master of Code]

so, how can I do this if my domain is example.com including name servers - ns1.example.com and ns2.example.com? If I delete my host I will delete name servers records too

[Master of Code]

ok, thanks, I will try it and will post results

[stoo2000]

I would presume that, you delete the DNS zone within WHM for your domain, and then create the account, re-adding the domain then if needed, you can re-add the NS A records using the tool in WHM.

[Master of Code]

Hey, Stuart!
THANKS mate. All works fine!

Regards, Alex