Creating an new account via remote

[russellhosting]

Hello, I am setting up online ordering on our hosting site, and when I access the WHM Cpanel::Accounting module.

For some reason it keeps giving me the:
Unable to find an ip address
error.

Any ideas?

Thanks!

cPanel.net Support Ticket Number:

[phantasmp]

i'm having the same problem, i thought i fixed it yesterday when i relized the account i was trying to create already existed and it worked after that. but now it's gone back to giving the same error even though the account doesn't exist

cPanel.net Support Ticket Number:

[russellhosting]

I found that there was a php module available and made my own methods for handling the setup, and I now have it working fine.

I never did figure out what was causing that problem with the cgi module. Once I realized php was available and it was working, then I didn't look back.

cPanel.net Support Ticket Number:

[dan_erat]

I had a similar problem. It was caused by an invalid plan name being submitted to the wwwacct script (I was passing a lowercase name, but I had capitalized the first letter of the plan name in cPanel). I guess the script was trying to default to an IP-based plan when it couldn't find the one I had passed to it, and I didn't have any IP addresses in the pool.

So, my advice is "check the case of the plan name that you're passing." :)

cPanel.net Support Ticket Number:

[VagaStorm]

You might also whant to do

createacct($d, $u, $p, str_replace(" ", "%20", $pkg)

this prevents that error from ocuring if the package name contains a " "