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  1. #1
    Member
    Join Date
    Jul 2009
    Location
    Grand Rapids
    Posts
    10

    Default Cron Jobs - Fatal Error

    I went to view the existing cron jobs of an account I migrated from another server and I got a fatal error. The strange thing is that it worked right after I migrated the account yesterday, but when I went to adjust it today it gave me an error. Here is the error and details:

    [a fatal error or timeout occurred while processing this directive]

    Can't locate object method "new" via package "Template" (perhaps you forgot to load "Template"?) at /usr/local/cpanel/Cpanel/Template.pm line 45.
    Cpanel::Template::get_tt_obj('Cpanel::Template', 'HASH(0x9f83758)') called at /usr/local/cpanel/Cpanel/Template.pm line 242
    Cpanel::Template:rocess_template('cpanel', 'HASH(0x8ce9c98)', 'HASH(0x9f83758)') called at cpanel line 644
    main::cptt_exectag('<?cptt Cron::listcron(cron/cron_entries.tmpl) omit_extra_record=...') called at cpanel line 4016
    main::dotag_finished_headers('<?cptt Cron::listcron(cron/cron_entries.tmpl) omit_extra_record=...', 0) called at cpanel line 3865
    main::cpanel_parseblock('<?cptt Cron::listcron(cron/cron_entries.tmpl) omit_extra_record=...') called at cpanel line 3811
    main::cpanel_parse('GLOB(0x9ce8b08)') called at cpanel line 5289
    main::run_standard_mode() called at cpanel line 383


    Can anyone help?!? Thanks.

  2. #2
    Member
    Join Date
    Jul 2006
    Posts
    90

    Default

    Same here. -- cPanel 11.25.0-R42400 - WHM 11.25.0 - X 3.9 --
    Any updates on this?

    checkperlmodules gives all fine.
    ..running again upcp now;

    Cheers,
    Lehel
    Last edited by lehels; 01-13-2010 at 10:38 AM. Reason: version added

  3. #3
    Registered User
    Join Date
    Jun 2007
    Posts
    2

    Default

    We are also seeing this problem. We just migrated to a new server. We are using cPanel 11.25.0-R42400 - WHM 11.25.0 - X 3.9 on both. The crons on the original one show fine as normal.

    The crons themselves seem to work, unfortunately for us. (I found this issue while I was trying to delete the crons on the new server so we aren't running them twice!)

  4. #4
    Member
    Join Date
    Sep 2009
    Posts
    40

    Default

    I'm seeing the same error here. I'm not sure what info would be helpful. Looks like I did get a cPanel update last night.

  5. #5
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jun 2004
    Posts
    313
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    Also confirmed in 11.25 R42400. Seems cPanel just pushed out another update (R42401) so I will see if this fixes things. No update to the changelog yet to confirm.
    NDCHost (ProVPS): Xen VPS / Dedicated / Co-Location
    Contact us for your cPanel Licensing needs! We price match, provide better support, and take care of our customers!

  6. #6
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jun 2004
    Posts
    313
    cPanel/Enkompass Access Level

    DataCenter Provider

    Default

    Fixed in cPanel 11.25.0-R42401 according to my testing.
    NDCHost (ProVPS): Xen VPS / Dedicated / Co-Location
    Contact us for your cPanel Licensing needs! We price match, provide better support, and take care of our customers!

  7. #7
    Member
    Join Date
    Feb 2003
    Location
    Texas
    Posts
    73

    Default

    Correct, it has been corrected in the latest Release
    Upcp folks!

  8. #8
    Registered User
    Join Date
    Dec 2007
    Posts
    2

    Default

    You're right.

    I was also facing same issue but it's fixed by updating cpanel to Latest Release.

    Thanks.

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