custom icons vanish with new cPanel upgrade.

[jols]

Just upgraded to:
WHM 11.15.0 cPanel 11.18.1-R21565
REDHAT Enterprise 5.1 i686 on standard - WHM X v3.1.0

Both the Fantastico and MailScanner icons dissapear from the cPanel interface, although the clickable names remain. Anyone have any idea how to fix this one?

[kenrbnsn]

I'm also seeing the same problem after upgrading to:

WHM 11.15.0 cPanel 11.18.2-R21594
CENTOS Enterprise 4.6 i686 on virtuozzo - WHM X v3.1.0

I've attached a partial screen shot showing the problem.

Ken

[cpanelnick]

Run /usr/local/cpanel/bin/rebuild_sprites --force

[kenrbnsn]

That worked. Thanks.

Ken

[jols]

Cool thanks, worked for me too.

HOWEVER, I'm also having to enter the following in SSH after each server upgrade to make the tons of error messages go away. We've encountered this in the past, and now it is happening on each and every server:


touch /var/cpanel/skipparentcheck


It's an easy enough fix, but when we set cPanel to auto-update and then we greet the start of the day with tons of complaints about broken (looking) cPanels, it's embarrassing to say the least.

[jols]

Regarding the above post. I take that back, looks like it occurred with the first three cpanel updates, the first three servers, and so far the rest are fine.

[cpanelnick]

Cool thanks, worked for me too.

HOWEVER, I'm also having to enter the following in SSH after each server upgrade to make the tons of error messages go away. We've encountered this in the past, and now it is happening on each and every server:


touch /var/cpanel/skipparentcheck


It's an easy enough fix, but when we set cPanel to auto-update and then we greet the start of the day with tons of complaints about broken (looking) cPanels, it's embarrassing to say the least.

Please open a ticket @ https://tickets.cpanel.net/submit/ You shouldn't have to downgrade security to get this to work correctly. I'll be happy to check it out personally if you email me the #.

[jols]

Okay, doing so now. We've got two servers with consistant behavior. Like this:

1 - Change anything in WHM ---> Tweak Settings

2 - Go to any vsite cPanel and see an avalanch of this sort of thing:

Unable to understand response from admin bin: reseller sent: RESELLERSUSERS root received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 140.
Cpanel::AdminBin::adminfetch('reseller', 'ARRAY(0xb1541a4)', 'RESELLERSUSERS', 'storable', 'root') called at /usr/local/cpanel/Cpanel/Resellers.pm line 37
Cpanel::Resellers::Resellers_accountlistopt() called at (eval 74) line 1
eval 'Cpanel::Resellers::Resellers_accountlistopt(@{$argref});' called at cpanel.pl line 1621
main::exectag('<cpanel Resellers="accountlistopt()">') called at cpanel.pl line 4793
main::dotag(undef) called at cpanel.pl line 4660
main::cpanel_parseblock('SCALAR(0xb061f38)') called at cpanel.pl line 4612
main::cpanel_parse('GLOB(0xad0f910)') called at cpanel.pl line 2905


[an error occurred while processing this directive]
Unable to understand response from admin bin: apache sent: LISTMULTIPARKED 0 received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 140. Cpanel::AdminBin::adminfetch('apache', '/usr/local/apache/conf/httpd.conf', 'LISTMULTIPARKED', 'storable', 0) called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 46 Cpanel:omainLookup::getmultiparked() called


etc. etc. etc.

[jols]

Ticket has been made for one of the severs

[jols]

Please open a ticket @ https://tickets.cpanel.net/submit/ You shouldn't have to downgrade security to get this to work correctly. I'll be happy to check it out personally if you email me the #.

I don't have your email address, so I PMed you through this forum, I sent you both the ticket numbers.

Thanks!