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  1. #31
    Member
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    Oct 2003
    Location
    Santiago, Chile
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    14

    Default

    Same issue here... no news from the CPanel team??

    PS: This is CentOS 3.5 and WHM 10.1.0 cPanel 10.2.0-R82.
    Last edited by Tomas; 07-18-2005 at 08:58 AM.

  2. #32
    Registered User
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    Aug 2003
    Location
    Baltimore
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    4

    Default

    Quote Originally Posted by adad
    I've done as suggested, but reinstalling cPanel Pro afterwards restarts the problem.
    Same here. Removal of Cpanel Pro does fix the issue on RH9 kernel 2.4.20-31.9smp. Reinstallation of Pro starts the issue all over again.

  3. #33
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    Dec 2003
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    Roanoke, VA, US
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    Default

    Me too, I have run :

    /scripts/perlinstaller --force Cwd
    /scripts/updatenow
    /scripts/eximup --force
    /scripts/upcp --force

    Still receiving the error after running those scripts, tryed uninstalling and reinstalling and nothing has helped.

    Still getting this error in my emails :

    Cwd object version 3.06 does not match $Cwd::VERSION 3.09.

  4. #34
    Registered User
    Join Date
    Oct 2004
    Posts
    2

    Default Cpanel lack of response

    So it seems Cpanel have not yet resolved the issue, I have passed it on to my server hosting company as I am unable to contact Cpanel tech support. Hopefully I will get a result from the hosting company and I will post a solution if and when I get it.

  5. #35
    Member dory36's Avatar
    Join Date
    Aug 2003
    Posts
    179

    Default

    I ran Chirpy's 3 commands - no help - then removed Pro - problem seems to have gone away.

    One strangeness -- some users were having the problem, others weren't, in the same domain.

  6. #36
    Member
    Join Date
    May 2005
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    5

    Default

    Removing Pro makes the problem stop for me, but I won't say that is a "fix". Shouldn't be any reason to stop using Pro because of this, and I hope that it's fixed soon.

    Not that it may matter, but didn't mention in my first post in here that I have CentOS 3.5 and "Release" version of WHM/cPanel.

  7. #37
    Member
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    Jan 2002
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    50

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    I am about to pull my hair out... nothing works except removing cpanel pro.. and a customer really needs it....

    updating to the edge release caused more issues then it resolved, so I hope there should be some way of fixing this soon.

  8. #38
    Member
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    Oct 2003
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    173

    Default

    Got the same problem. Haven't tried chirpy's fixes yet as it seems it does not work for most if you have pro

  9. #39
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    Jan 2002
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    Default

    I uninstalled pro and it was still not fixed.

    Just now i removed the following lines from exim.conf.

    That has put an end to this issue for now...

    boxtraper_autowhitelist:
    driver = accept
    condition = "${perl{checkbx_autowhitelist}{$authenticated_id}}"
    require_files = "/usr/local/cpanel/bin/boxtrapper"
    transport = boxtrapper_autowhitelist
    unseen

    lets see what the actual fix is..

  10. #40
    Member
    Join Date
    Jan 2004
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    Default

    Hello All,

    All my servers show this problem too. This problem already report to bugzilla.cpanel.net:

    http://bugzilla.cpanel.net/show_bug.cgi?id=2831

    Regards,
    Minotauro.

  11. #41
    Member
    Join Date
    Jan 2004
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    103

    Default

    Done everything possible including:

    Uninstall pro from "Addon Modules"

    /scripts/perlinstaller --force Cwd
    /scripts/updatenow
    /scripts/upcp --force

    Restart exim from WHM

    /scripts/eximup --force
    Even tried un-installing/re-installing Pro, still getting errors on many servers.

    Most are:
    WHM 10.1.0 cPanel 10.2.0-R82
    RedHat Enterprise 3 i686 - WHM X v3.1.0
    Salman

  12. #42
    Registered User
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    Jun 2004
    Location
    Northampton, UK
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    1

    Default

    Following the suggestions of others in this thread I've removed Pro from two of our servers and the error no longer occurs.

    However, I've noticed that this seems to have also broken every email domain forward that's set up on those servers. Can anyone who's removed Pro *and* has some email domain forwards set up please let me know whether this has happened to them?

    Any suggestions to work around the problem introduced by the workaround, as it were?

  13. #43
    Member
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    Oct 2003
    Location
    Santiago, Chile
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    Guys, I got this from the Bugzilla page at CPanel.net:

    This is usually caused by conflicting Perl installations.

    This *should* resolve it:

    1) Install Perl from http://layer1.cpanel.net/perl587installer.tar.gz
    2) remove other Perl installations.
    Haven't tested it yet.

  14. #44
    Member
    Join Date
    Jan 2002
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    50

    Default

    This is a boxtrapper issue as far as I can tell

    root@***** [/usr/local/cpanel/bin]# ./boxtrapper
    Cwd object version 3.06 does not match $Cwd::VERSION 3.09.

    root@***** [/usr/local/cpanel/bin]#


    And it seems this is related to "PathTools-3.09"

    Any suggestions ? As far as I can tell, if the perl installer from cpanel (http://bugzilla.cpanel.net/show_bug.cgi?id=2831) reinstalles perl, it will not fix this issue, since after all, you would still have the latest version of perl, and boxtrapper would not be resinstalled.

  15. #45
    Member
    Join Date
    Dec 2001
    Posts
    32

    Default Same problem here

    Hi all,
    I am having the same problem on a RH 7.3 machine. I tried everything suggested here but did not help. I have disabled the boxtrapper now but that's not a very good solution.

    Did anybody with RH7.x try to install Perl 5.8.7? I am afraid that it will break something on a production server.

    Stefano

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