I've been a loyal and happy Ventures Online customer for about 3 years. Now they've merged with Data393 and the ruling is that only Plesk will be offered for new dedicated and shared servers, i.e. they've dropped offering cPanel/WHM as an option.
This is a bit of a concern for us. We had a go with Plesk a few months ago and it's got way less features and functionality that cPanel/WHM - features and functionality that we (my business) have become very familiar with over the last 3 years with cPanel/WHM. Sure, Plesk may be more 'stable' than cPanel/WHM, but this is probably mainly a direct result of the fact that it's got so very much less to go wrong with it. In summary, whilst cPanel/WHM usage can be a bit of a rollercoaster sometimes, it remains our firm favourite.
Our problem right now is that we're looking at moving one of our hosting clients from a shared server to their own dedicated server, but we absolutely want to move this client onto a cPanel/WHM box. Reason: this client's site is the most advanced, sophisticated, and busy site we currently manage - downtime must be kept to an absolute minimum, so moving it to Plesk is not an option (too risky!). So Data393 is now not an option either. So we have to look all over again for another reliable, experienced data centre to establish a new relationship with.
Any suggestions anyone? We're *not* looking for a cheap and cheerful option here. We're looking for an established player that offers and supports cPanel and WHM and plans to continue to do so.
Are any other ex-Ventures Online clients moving away from Data393 for the same reasons - and where are you heading?
Thanks.



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